Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Neomi Perales

Stillwater,Ok

Summary

Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals.

Overview

18
18
years of professional experience

Work History

Kitchen Lead

Empire Slice House
05.2024 - Current

Overseeing daily kitchen operations, ensuring the highest standards of food quality, safety and hygiene are maintained, and leading a team of kitchen staff to deliver exceptional dining experience to our guests.

Fresh Market Employee

Braum's
08.2020 - 09.2024

To perform all cash register functions accurately and efficiently while emphasizing great customer service. To assist with general store maintenance and operations on an as-needed basis when not serving customers, including cleaning, stocking, and assisting with inventory. Maintain knowledge of current sales and promotions

Digital Personal Shopper

Wal-Mart
09.2019 - 05.2024

Fulfill customer orders by reviewing orders; locating, preparing, and packaging merchandise; ensuring the accuracy of orders prior to pick up; making appropriate product substitutions and consulting with customers as needed to ensure satisfaction; and following up on out-of-stock merchandise.

Dishwasher

Mexico Joe's
08.2019 - 09.2019
  • Properly wash and sort soiled dishes while maintaining a clean kitchen and dry floor
  • Keeps the dish area free of clutter and organized

Front Office Assistant

Perkins Dental Group
03.2019 - 08.2019

Greeted and registered patients. Scheduled/confirmed appointments, followed up on cancellations and no-shows, received and distributed mail, and answered and routed calls to the appropriate offices.

Front Office Assistant

Ocean Dental
08.2009 - 03.2019

Effectively manage all front desk tasks and procedures to ensure proper office workflow. Act as a liaison between dentists, hygienists, and patients. Discuss treatment plans with patients and scheduled appointments accordingly. Calmly handle heavy phone and waiting room volumes.

  • Patient Scheduling Representative
  • Team Lead
  • Third Party Liability Insurance Specialist
  • Patient Accounts Representative
  • Front Office Assistant

Crew Member/ Shift Manager

McDonald's
10.2006 - 02.2012
  • Greeting customers, recommending food items, collecting payments, promoting special deals, operating various tools and equipment to prepare food, maintaining cleanliness, and ensuring quality control

Education

High School -

Stillwater High School
05.2008

Skills

  • Adaptability
  • Problem-solving
  • Teamwork
  • Creativity
  • Communcation
  • Leadership
  • Attention to detail
  • Conflict resolution
  • Critical thinking
  • Organization

Languages

Spanish
Native or Bilingual

Timeline

Kitchen Lead

Empire Slice House
05.2024 - Current

Fresh Market Employee

Braum's
08.2020 - 09.2024

Digital Personal Shopper

Wal-Mart
09.2019 - 05.2024

Dishwasher

Mexico Joe's
08.2019 - 09.2019

Front Office Assistant

Perkins Dental Group
03.2019 - 08.2019

Front Office Assistant

Ocean Dental
08.2009 - 03.2019

Crew Member/ Shift Manager

McDonald's
10.2006 - 02.2012

High School -

Stillwater High School
Neomi Perales