Neomie Muniz
St. Cloud,FL
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
20
20
years of professional experience
Work History
Fulfillment Associate
Amazon
Orlando, Florida
07.2019 - Current
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Collaborated with team members to ensure efficient workflow throughout the shift.
Sales Manager
RadioShack
New York, New York
03.2008 - 07.2019
- Managed daily operations of sales department, including supervision of staff members.
- Maintained accurate records of all transactions between customers and company representatives.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
Office Manager
Park Avenue Elevator Designs Inc.
The Bronx, New York
06.2004 - 03.2008
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Education
High School Diploma -
Roosevelt High School
06-2001
Some College (No Degree) - Paralegal Studies
Interboro Institute
Skills
- Schedule Coordination
- Customer Service
- Order Processing
- Detail Oriented
- Excellent Communication
- Sorting and Organizing
- Friendly and Courteous
- Work Prioritization
Timeline
Fulfillment Associate
Amazon
07.2019 - Current
Sales Manager
RadioShack
03.2008 - 07.2019
Office Manager
Park Avenue Elevator Designs Inc.
06.2004 - 03.2008
High School Diploma -
Roosevelt High School
Some College (No Degree) - Paralegal Studies
Interboro Institute
Similar Profiles
Laura MataLaura Mata
Fulfillment Associate at AmazonFulfillment Associate at Amazon
JULIANA GARCIA TORRESJULIANA GARCIA TORRES
Amazon Fulfillment Warehouse Associates at AmazonAmazon Fulfillment Warehouse Associates at Amazon
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Israel RudasIsrael Rudas
Supervisor at Cellofoam North AmericaSupervisor at Cellofoam North America