NEPHTALI ORTIZ JR.
Quality , compliance and safety
Jacksonville,Florida
Summary
Cultivated strong communication channels across all organizational levels to enhance operational efficiency and uphold safety standards.
Cultivated a collaborative team culture through strong communication and problem-solving skills, resulting in measurable outcomes in dynamic environments.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Director , Quality and Compliance
Proficient Auto Logistics
Jacksonville, Florida
12.2025 - Current
- Led cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
- Facilitated stakeholder engagement sessions, fostering collaboration and aligning project objectives with company vision.
- Established performance metrics to evaluate team effectiveness and drive continuous improvement efforts.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
General Manager
Racetrac Corporation
Jacksonville, FL
01.2024 - 04.2025
- Directed daily operations to enhance efficiency and customer service at multiple locations.
- Implemented strategic initiatives to optimize inventory management and reduce costs.
- Mentored and trained managers to improve team performance and operational standards.
- Analyzed market trends to identify growth opportunities and drive revenue increase.
- Oversaw budgeting processes, ensuring alignment with corporate financial objectives.
- Fostered a culture of safety compliance, resulting in improved workplace safety records.
General Manager
Pilot Flying J
Southeast
08.2023 - 11.2023
- Generated and executed business plans for travel center and restaurant operations to achieve standards, sales, profit objectives, and customer satisfaction.
- Ensured compliance with security, safety, transportation management, and logistics standards in line with DOT, OSHA, and company regulations.
Center Manager/ Quality Manager
Biomat USA
Southeast
05.2022 - 07.2023
- Managed operations of a Plasma Collection Center ensuring compliance with FDA/EU regulations and overall performance.
- Developed action plans for maximizing center efficiency while managing personnel functions such as hiring, training, and performance management.
- Oversaw budget preparation and facility management to meet production targets and quality goals.
- Managed inventory processes, optimizing supply chain efficiency and minimizing waste.
- Oversaw budget management, ensuring cost-effective resource allocation within center operations.
Project Manager
Venus Fashions
Jacksonville, Florida, USA
02.2018 - 07.2021
- Managed the remodeling of security, fire, and access control systems while ensuring OSHA standards were met.
- Facilitated communication between contractors regarding on-site needs and job safety standards.
- Led project proposals and objectives.
Director , Security and Safety Operations
Venus Fashions
Jacksonville, Florida, USA
10.2016 - 07.2021
- Created and implemented company-wide safety and security policies and procedures.
- Collaborated with department heads to enhance safety programs, leading to reduced workers' compensation costs.
- Managed external security contractors and oversaw security system installations.
- Developed and implemented performance metrics to enhance operational efficiency across departments.
- Led cross-functional teams to drive strategic initiatives and achieve business objectives.
Quality Control Inspector
GE / Unison
Jacksonville, MO
12.2001 - 03.2002
- Conducted thorough inspections of products to ensure compliance with quality standards.
- Documented inspection findings, identifying defects and recommending corrective actions.
- Collaborated with production teams to resolve quality issues and enhance operational efficiency.
- Trained new inspectors on quality control processes and inspection techniques.
Aircraft Armament Systems Technician
U.S. Air Force
08.1997 - 08.2001
- Diagnosed and resolved hardware and software issues in armament and weapon systems.
- Executed preventative maintenance and structural repairs on aircraft components to ensure operational safety.
- Led troubleshooting efforts during critical missions, minimizing downtime through effective problem-solving strategies.
- Coordinated logistics for armament transportation, ensuring compliance with safety regulations throughout processes.
Education
First Responder EMT - Medical
FSCJ
Jacksonville, USA01.2018
Certification of Technical Studies - Aviation Maintenance
U.S. Air Force
Wichita Falls, USABachelor of Science - Risk Management
FSCJ
Jacksonville, USA01.2016
Skills
Excellent communication skills
Supervision and management experience
Supply chain and resource management
Quality Assurance expertise
Warehouse management systems
Training and development
Loss prevention training
Interrogation techniques
Investigations expertise
Expertise in Quality Control processes
Certification
- CGMP Certified Aircraft Maintenance Technician, U.S. Air Force, 2000-01-01
- Lean Six Sigma Certification, Professional Certification Body, 2022-01-01
Languages
Spanish
Native or Bilingual
Timeline
Director , Quality and Compliance
Proficient Auto Logistics
12.2025 - Current
General Manager
Racetrac Corporation
01.2024 - 04.2025
General Manager
Pilot Flying J
08.2023 - 11.2023
Center Manager/ Quality Manager
Biomat USA
05.2022 - 07.2023
Project Manager
Venus Fashions
02.2018 - 07.2021
Director , Security and Safety Operations
Venus Fashions
10.2016 - 07.2021
Quality Control Inspector
GE / Unison
12.2001 - 03.2002
Aircraft Armament Systems Technician
U.S. Air Force
08.1997 - 08.2001
First Responder EMT - Medical
FSCJ
Bachelor of Science - Risk Management
FSCJ
Certification of Technical Studies - Aviation Maintenance
U.S. Air Force