Nereida De La Fuente
Chicago,IL
Summary
Driven professional with a strong background in aviation services, notably as a Ramp Agent at United Airlines. Excelled in baggage handling and aircraft marshalling, enhancing operational efficiency by 30%. Demonstrates exceptional problem-solving abilities and teamwork, ensuring adherence to safety procedures and delivering superior customer service.
Overview
20
20
years of professional experience
Work History
Ramp Agent
United Airlines
08.2007 - 10.2024
I work as a ramp service employee working with luggage and running luggage to their destination.
Cashier
RadioShack
10.2004 - 08.2007
As a cashier at RadioShack on the busiest street, I would check out customer's after they would get their product.
Education
Wilbur Wright College
Chicago, ILGraduate Certificate - Junior High Education
Foreman High School
Chicago, IL06.2004
Skills
- Problem-Solving
- Loading and unloading
- Ramp service
- Aircraft Marshalling
- Heavy Lifting
- Baggage handling
- Safety Procedures Compliance
- Aircraft Tug Operation
- Safety Procedures
- Customer Service
- Marshaling aircraft
- Ramp Security
- Team Leadership
- Crew assistance
- Pushback and towing
- Baggage Management
- Baggage tag checks
- Load Planning
- Vehicle operation
- Load Planning Communication
- Flexible Schedule
- Freight Handling
- Cargo Handling
- Ground Support Services
- Security awareness
- Airfield Safety Regulations
- Aviation regulations
- Airport Layout Familiarity
- Inclement Weather Tolerance
- Workload Management
- Weight/balance loading
- Ground Support Equipment Operation
- Live Cargo Handling
- Hazardous Materials Handling
- Hazardous Materials
- Passenger Assistance
- Aircraft greeting
- Ramp Checklist Completion
- Equipment Inspection
- Aircraft Restocking
- Corporate policies
- Special needs travelers
- Aircraft Safety Checks
- Baggage Service Collaboration
- Aviation and transportation
- Adherence to Policies
- Aircraft Sanitation
- Ramp Generator Operation
- Weight and Balance Determination
- Deicing of aircraft
Languages
Spanish
Native or Bilingual
Timeline
Ramp Agent
United Airlines
08.2007 - 10.2024
Cashier
RadioShack
10.2004 - 08.2007
Wilbur Wright College
Graduate Certificate - Junior High Education
Foreman High School
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