Neressa Diaz
Denver,CO
Summary
Accomplished Lead Phlebotomist with a proven track record at Quest Diagnostics, enhancing operational efficiency and staff proficiency. Expert in Diagnostic Testing and adept in Communication abilities, I significantly contributed to quality control and team training, fostering a positive and results-driven work environment.
Overview
11
11
years of professional experience
Work History
Lead Phlebotomist
Arbor Diagnostic
Dallas, TX
07.2023 - Current
- Conduct administrative Operation's, lunch-in, flights, patient rides
- Conducted quality control checks on equipment, ensuring proper functioning and consistent results.
- Promoted mission, vision, and values of organization and trained new clinical staff in phlebotomy procedures.
- Increased efficiency by maintaining organized workstations and well-stocked inventory levels.
- Managed daily operations, including staff scheduling, budgeting, and lab maintenance tasks.
Operations Assistant
One Medical
Colorado
01.2022 - 01.2023
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Collaborated with other departments to foster smooth operation of daily processes.
- Prepared and delivered operational performance reports to inform management.
- Provided hands-on training to new hires, ensuring they were well-equipped to perform their roles successfully from day one.
- Managed and maintained file system covering expenses, reports, and support documentation.
Lead Phlebotomist
Quest Diagnostics
Colorado
04.2013 - 01.2022
- Organized daily work based on collection priority.
- Packaged and shipped specimens to central lab daily.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Provided guidance and support to laboratory personnel.
- Contributed to a positive workplace culture through active engagement in team meetings and events.
Education
Diploma -
North High School
Denver, COSkills
- Diagnostic Testing
- Communication abilities
- Staff Management
- Data Entry
- Medical Records Maintenance
Timeline
Lead Phlebotomist
Arbor Diagnostic
07.2023 - Current
Operations Assistant
One Medical
01.2022 - 01.2023
Lead Phlebotomist
Quest Diagnostics
04.2013 - 01.2022
Diploma -
North High School