Nerfis Nieves
Allentown,PA
Summary
Experienced with coordinating workflow processes to ensure optimal operational efficiency. Utilizes strong organizational skills to streamline tasks and improve productivity. Track record of effective communication and process optimization, ensuring successful project completion. Reliable team player, adaptable to changing needs, and committed to achieving results. Skilled in project management and effective communication.
Overview
6
6
years of professional experience
Work History
Bilingual Coordinator
The ARC of Lehigh and Northampton Counties
Allentown, PA
01.2022 - Current
- Provide comprehensive administrative, operational, and compliance support for the AWC Program
- Coordinate program documentation, reporting, and internal processes while meeting strict deadlines
- Serve as a bilingual liaison to ensure clear communication with individuals, families, and stakeholders
- Advocate for individual rights, self-determination, and community inclusion in alignment with organizational values
- Independently manage shifting priorities while maintaining accuracy, confidentiality, and professionalism
Chief Administrative Assistant
Top Choice Express, LLC
Allentown, PA
01.2021 - 01.2022
- Managed business finances including banking accounts, expense tracking, and budgeting
- Performed data entry, bookkeeping, and expense reporting with high attention to detail
- Handled general office operations and administrative support
- Served as primary point of contact between clients and company representatives
Assistant Case Manager (Internship)
Family Promise of Lehigh Valley
Allentown, PA
01.2020 - 01.2020
- Assisted with participant intake and case documentation
- Procured donations and purchased supplies for the homeless shelter
- Supported the planning and organization of community charity events
Education
Bachelor of Arts - Psychology
Muhlenberg College
Allentown, PA01.2020
Psychology, Minor in Sociology
Wilson College
Chambersburg, PA01.2008
Skills
- Bilingual: Fluent in English and Spanish
- Excellent verbal and written communication
- Highly organized and detail-oriented
- Strong administrative, documentation, and time-management skills
- Multitasking and organization
- Work Planning and Prioritization
- Schedule coordination
Affiliations
- Psi Chi International Honor Society in Psychology Member | 2019 – Present
- The R.E.A.L. Collective — Muhlenberg College Founding Member | 2019 – Present
- Co-founded a student think tank focused on addressing and disrupting the carceral system through education and compassion
Timeline
Bilingual Coordinator
The ARC of Lehigh and Northampton Counties
01.2022 - Current
Chief Administrative Assistant
Top Choice Express, LLC
01.2021 - 01.2022
Assistant Case Manager (Internship)
Family Promise of Lehigh Valley
01.2020 - 01.2020
Psychology, Minor in Sociology
Wilson College
Bachelor of Arts - Psychology
Muhlenberg College