Nerhea Byers
151 Fillmore St. New Haven,CT
Overview
3
3
years of professional experience
Work History
Server
Wentworths Homemade Ice Cream
Hamden, CT
09.2022 - Current
- Independently delivers exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Processes transactions accurately using point-of-sale system.
- Assists in inventory management by monitoring stock levels and restocking supplies as needed.
- Collaborates with team members daily to optimize workflow during peak hours, improving overall service speed.
- Resolves customer inquiries (and complaints) effectively both in person and over the phone, enhancing overall dining experience and loyalty.
- Maintains cleanliness of dining area and equipment, adhering to health and safety regulations consistently.
Food Handler
Shake Shack
New Haven, CT
07.2025 - 09.2025
- Prepared food items following safety and sanitation guidelines for over 50 customers per day.
- Operated kitchen equipment effectively, ensuring consistent food quality and presentation.
- Assisted in maintaining cleanliness and organization of workstations throughout shifts.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Consistently maintained a positive attitude and strong work ethic, contributing to a high-performing team environment.
Education
Bachelor of Science - Health Studies
Southern Connecticut State University
New Haven, CT05-2028
High School Diploma -
Hamden High School
Hamden, CT06-2024
Skills
- POS System
- Microsoft Word
- Outlook
- PowerPoint
Languages
English
Native or Bilingual
Timeline
Food Handler
Shake Shack
07.2025 - 09.2025
Server
Wentworths Homemade Ice Cream
09.2022 - Current
Bachelor of Science - Health Studies
Southern Connecticut State University
High School Diploma -
Hamden High School