NERIE JOY ECHANO

Prepare the dishes that are needed. Constantly maintaining proper stocking, cleanliness, and sanitation. Follow recipes to create doughs, starters, filling, and toppings for bread and danishes. Bake the orders and for the store early breakfast promptly. Follow recipes and produce products to display in the glass case. Label boxes with names of products for the orders deliveries. Collaborated with team members to complete tasks and maintain smooth running of bakery. Monitored baking times and temperatures to ensure optimal product quality and consistency across all batches.

• Bread: Baguettes, Focaccia, Flat Bread, Corn breads, Brioche Plain and Buns, and Artisan Bread (Ciabatta, Sourdough, Rye Sourdough, Cherry Walnuts)
• Danish Pastry: Croissants (Plain, w/ chocolate, w/ lemon curds, w/ creme brulee cream, w/ fresh glazed fruits). Muffins (blueberries, banana chocolate). Cookies (chocolate, oats, peanut butter). Banana Bread.

Handled calls with duties including signing up new patients, sharing information without breaking HIPPA code, and canceling appointmets. Gave accurate and appropriate information in answering questions, troubleshoot issues, and resolved patient's complaints. Gather detailed chief complaints for every patient for the doctor. Prepare equipment for operation by positioning and securing polishing heads after sanitizing. Maintained the lab safety through making rules and safety procedures. Provided training and mentoring to new team members.

Responds to customer queries in a timely and accurate manner, via phone, email or chat. Identifies customer's needs and helps customers use features in the Discord Channel and WhatsApp chat group. Updates the database with subscriber's profile and payment information. Assists host during zoom meetings

Warmly greeted customers upon their entry to the store and helped them with any questions and concerns. Performed all checkouts procedures quickly and accurately each time, while also promoting the store credit card to customers. Maintained a neat and clutter free work area around the checkout area in accordance with brand policy. Handling over 100 average transactions daily and counting money in cash drawers to ensure the amount is correct. Memorized the entire line of company services, including prices, and special discounts. Answered phone calls for online order support. Trained new cashiers on system operations and customer service protocols.

Warmly greeted customers, anticipated needs, and remained available throughout the dining experiences. Collaborated with the kitchen team to support order preparation, manage efficient deliveries, and minimize customer service issues by verifying meals. Monitored guests for intoxication and immediately reports concerns to the management, contributing to a safe and welcoming environment. Kept update knowledge of the menu and promotions, recommending specific items according to preference and food allergies. Bussed and reset 20 or more tables making sure to sanitize all the tables and chairs per shift. Working efficiently to keep the dining room and work areas clean. Managed customer deliveries to their rooms and assisted with carrying out orders to promote maximum satisfaction.