Summary
Overview
Work History
Education
Skills
Drawing , Dancing , Shopping
Timeline
Generic

Nerissa Collins

Orlando,FL

Summary

I have grown up here in Orlando Florida , so I feel like im very comfortable with my surroundings but I love venturing out and trying and experiencing new things .

Overview

6
6
years of professional experience

Work History

Sales Agent

Asurion
10.2023 - Current


  • Developed strong relationships with clients through excellent conversation while troubleshooting their wireless devices .
  • While troubleshooting the devices I also build rapport with the customer in order to find out what other devices they may have in their home , that way I am able to tailor my offer to their needs and pitch them an upgraded protection plan.
  • Arranged enrollments with future clients, helping to secure long-term business with the company.

Sales Agent

Vacation VIP
01.2023 - 10.2023
  • My job working at Vacation VIP consisted of making outbound calls to our customers, as well as taking inbound calls. As a sales agent my goal was to sale the client a vacation package to several amazing destinations , while also making them feel comfortable with me over the phone
  • I Offered each customer great customer service to help increase sales and customer experience.

Sales Associate

Trader Joe's
10.2018 - 03.2023
  • I have previously worked at Trader Joe's , where the main focus was stocking and customer experience . This job required communicating and talking to people and I believe that would help working here .
  • I have really great social skills and I work really hard as well as staying very dedicated and focused on all tasks that need to be completed.

Education

Associate of Arts - Childhood Education

Valencia College
Orlando, FL
01.2025

Skills

-I have good customer service skills

-I work hard in fast paced environments

-Im very reliable

-Im outgoing, friendly and love to make connections with customers and my coworkers

Drawing , Dancing , Shopping

I love drawing and try to do that in my spare time so that I do not lose that ability . 

Timeline

Sales Agent

Asurion
10.2023 - Current

Sales Agent

Vacation VIP
01.2023 - 10.2023

Sales Associate

Trader Joe's
10.2018 - 03.2023

Associate of Arts - Childhood Education

Valencia College

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Nerissa Collins