Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Information
Generic

Nerissa Fagan

Roslindale,USA

Summary

Motivated, personable business professional, and a life-long learner. Possess the efficacy to be a strong academic educator, and motivator. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. Willing to relocate: Anywhere Authorized to work in the US for any employer

Mental health professional with strong foundation in clinical practice and patient care. Skilled in therapeutic techniques, crisis intervention, and patient assessment. Known for collaboration within multidisciplinary teams, adapting to evolving needs, and delivering impactful results. Recognized for empathy, problem-solving abilities, and steadfast commitment to patient well-being.

Experienced with therapeutic interventions and client support. Utilizes evidence-based practices to address mental health challenges. Knowledge of crisis management and effective communication techniques.

Mental health professional with comprehensive background in therapeutic care and client support. Proven ability to implement effective treatment plans and facilitate positive outcomes. Known for collaborative teamwork and adaptability to meet evolving client needs. Expertise in therapeutic techniques and client assessment, valued for empathy and reliability.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Housing mental health clinician

Pine Street Inn
Boston, MA
05.2024 - Current

Housing Mentor

EMPath womans childrens homeless shelter
Brighton, MA
01.2020 - Current
  • I work in the housing department of a woman's and children's homeless shelter.

Therapist/Clinician

Bedrock Recovery Center/Mental Health Unit
Canton, MA
06.2023 - 05.2024
  • Therapist on mental Health unit, Intakes,Treatment plans, crisis intervention,individual and group therapy.

Masters Clinician

GENNEW
Dedham, MA
06.2022 - 01.2024
  • Intakes
  • Run test
  • Marriage and family counseling
  • Children therapy
  • 1:1 counseling

BT

Newton Public Schools
Newton, MA
08.2021 - 06.2023
  • Behavioral therapy for children on the spectrum as well as children with behavioral issues.

Behavior Technician (BT)

Boston Behavior Learning Centers
Newton, MA
05.2020 - 06.2021
  • Behavioral therapy for children on the spectrum as well as children with behavioral issues

LEDP Kindergarten Teacher

Brookline Public Schools
Brookline, MA
08.2018 - 01.2020
  • Kindergarten teacher

Preschool Teacher

JCC, BROOKLINE
Brighton, MA
01.2016 - 01.2017
  • Pre school and toddler teacher.

Teacher

Kindercare(Knowledge Universe)
01.2015 - 01.2016
  • Pre school and toddler teacher.

Data Specialist-Duke Project

RTI International research
Raleigh, NC
01.2015 - 01.2015
  • Data collection for technology businesses.

Preschool Teacher

Primary Beginings
Raleigh, NC
01.2015 - 01.2015
  • 2015

Education

PSYCHOLOGY (Master's) -

University of Phoenix-Online Campus
Arizona City, AZ
04.2020

HIGH SCHOOL DIPLOMA - undefined

BROOKLINE HIGH SCHOOL
Brookline, MA

PSYCHOLOGY (B.A.) - undefined

SAINT AUGUSTINES UNIVERSITY
01.2015

Skills

  • Customer service
  • Behavioral therapy
  • Team management
  • Adobe Photoshop
  • Experience with individuals from underserved communities
  • Visio
  • EXCEL
  • Adobe Illustrator
  • Childrens therapy
  • Behavioral health
  • Organizational skills
  • Addiction counseling
  • Patient monitoring
  • Family and marriage counseling
  • INTERNET EXPLORER
  • Microsoft Access
  • Communication skills
  • PROBLEM SOLVING
  • Intake
  • Teaching
  • Art therapy group facilitation
  • MS EXCEL
  • Computer skills
  • CPR
  • Microsoft Office
  • Child Care
  • Motivational interviewing
  • Time management
  • Art therapy
  • Microsoft Excel
  • Conflict management
  • Group therapy
  • Classroom Management
  • Microsoft Project
  • Experience with children
  • Dance therapy
  • Microsoft SQL Server
  • Recreational therapy
  • Recruiting
  • Patient observation
  • SQL
  • Mental health counseling
  • Computer operation
  • Suicide risk assessment
  • Stress management strategies
  • Clinical documentation

Certification

  • EEC certificate Present
  • CPR Certification
  • Teaching Certification
  • First Aid Certification

Timeline

Housing mental health clinician

Pine Street Inn
05.2024 - Current

Therapist/Clinician

Bedrock Recovery Center/Mental Health Unit
06.2023 - 05.2024

Masters Clinician

GENNEW
06.2022 - 01.2024

BT

Newton Public Schools
08.2021 - 06.2023

Behavior Technician (BT)

Boston Behavior Learning Centers
05.2020 - 06.2021

Housing Mentor

EMPath womans childrens homeless shelter
01.2020 - Current

LEDP Kindergarten Teacher

Brookline Public Schools
08.2018 - 01.2020

Preschool Teacher

JCC, BROOKLINE
01.2016 - 01.2017

Teacher

Kindercare(Knowledge Universe)
01.2015 - 01.2016

Data Specialist-Duke Project

RTI International research
01.2015 - 01.2015

Preschool Teacher

Primary Beginings
01.2015 - 01.2015

HIGH SCHOOL DIPLOMA - undefined

BROOKLINE HIGH SCHOOL

PSYCHOLOGY (B.A.) - undefined

SAINT AUGUSTINES UNIVERSITY

PSYCHOLOGY (Master's) -

University of Phoenix-Online Campus

Additional Information

  • EDUCATIONAL, MENTORSHIP, AND PSYCHOLOGICAL BACKGROUND
  • Earned early childhood development certificate
  • Strong educational background
  • COMMUNICATION: REPORTS/PRESENTATIONS/TECHNOLOGY
  • Prepare complexreports ensuring full compliance with business requirements and tight deadlines.
  • Author of a published poem in envoking the muse.
  • Rapidly learn and master varied computer programs/Customer Service/Marketing/Problem Solving
  • Manage all aspects of day-to-day operation
  • Facility
  • Customers scheduling for busy cafe with high volume reservations weekly.
  • Oversee front-office operations and provide impeccable customer service:
  • Built a clientele supported by 60% referral business.
  • Create special promotions, write/design, print and outdoor advertising
  • Skills Summary
  • Team Orientation: working in teams improves workplace efficiency, increases production, and keeps employees accountable.
  • Communication: relating to customers as clients, working within a team, reporting to mangers or supervisors
  • Leadership Skills: problem solving where I can quickly deal with problems misunderstandings as well as unforeseen circumstances
  • Ability to Self-Manage and be Self-Motivated creates a positive attitude for people around them
  • Work Ethic: always do my best, be on time, and get everything done in a timely manner
  • Computer Skills:
  • Microsoft Office XP, Microsoft Office 2000, Microsoft Office 1997, MS Word, MS Access, MS Excel, MS FrontPage, MS Project, MS Visio, MS SiteServer, Internet Explorer, Outlook, Outlook Express, PowerPoint, Adobe Photoshop, Adobe Illustrator.
Nerissa Fagan