Nerlie D Joseph
West Palm Beach
Summary
Flexible hard worker ready to learn and contribute to team success.
Friendly professional committed to maintaining high customer service ratings and presenting professional image. Experienced in expertly handling high volume of banking transactions per day and interacting with customers. Hands-on experience in reviewing reports for variances and performing follow-up and backup work duties.
Overview
11
11
years of professional experience
2019
2019
years of post-secondary education
Work History
Personal Banker/Branch Designee
Wells Fargo Bank N.A.
West Palm Beach
02.2019 - Current
- Assisted clients with account openings and service requests.
- Educated customers on banking products and services available.
- Processed transactions accurately and efficiently at the teller line.
Front End Supervisor
Ross Dress for Less
Palm Springs
11.2017 - 05.2019
- Supervised daily operations and staff activities on the sales floor.
- Trained new employees on customer service and merchandise handling.
- Managed inventory levels and organized stock for optimal display.
Shift Supervisor Trainee
CVS Pharmacy
Lake Worth
04.2016 - 09.2017
- Supervised daily operations to maintain workflow efficiency and service quality.
- Trained new staff on store policies, procedures, and customer service standards.
- Coordinated inventory management tasks to ensure product availability and accuracy.
Trainee
McDonald's Restaurant
Lake Worth
03.2015 - 04.2016
- Assisted in preparing food items according to standardized recipes.
- Maintained cleanliness and organization of the dining area and kitchen.
- Operated kitchen equipment safely and efficiently during busy shifts.
Education
Associate of Arts - Criminal Justice
Palm Beach State College
Lake Worth, FL 08.2015 - 12.2018
Lake Worth High School
Lake Worth, FLSkills
- Account management
- Customer relationship management
- Banking regulations
- Transaction processing
- Haitian Creole Speaker
Timeline
Personal Banker/Branch Designee
Wells Fargo Bank N.A.
02.2019 - Current
Front End Supervisor
Ross Dress for Less
11.2017 - 05.2019
Shift Supervisor Trainee
CVS Pharmacy
04.2016 - 09.2017
Associate of Arts - Criminal Justice
Palm Beach State College
08.2015 - 12.2018
Trainee
McDonald's Restaurant
03.2015 - 04.2016
Lake Worth High School