Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Nerline ferdinand

Haines City

Summary

I am well-versed in many aspects which includes customer service operations management event, coordination, problem, resolutions, and food and beverage services.

also have experience in team collaboration, financial management and more.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Resident Aide

Favorite Staffing/Migrant Shelter
01.2023 - 12.2024
  • Ensure that residents’ needs of daily living are met by providing personal assistance
  • Providing information and supplies to residents as needed
  • Working in the kitchen by Serving residents meals, preparing food to be serve, cleaning up and preparing food for the next day .
  • I was also responsible for keeping kitchen area sanitized and clean at all times.
  • Work with families and Singles if needed in the area

Daycare Teacher/Aide

Children’s Learning Place Academy
12.2022 - 01.2023
  • Dress children and change diapers
  • Create/develop strategic lesson plans per DCF guidelines
  • Ensure the daycare center is well maintained in each department area

HMS Host Associate

Orlando International Airport
01.2021 - 12.2022
  • Taking and packaging food orders in a fast-paced environment
  • Prepare meals to be served.
  • Ensuring all counts for food orders were accurate and processed correctly

Guest Service Representative

Springhill by Marriott
01.2019 - 01.2021
  • Welcome and greet all guests
  • Assistance in making reservations either by telephone or in person
  • Process payments by taking credit/debit card information
  • Check guests in and out of their rooms

Guest Service

Grand Villa of Sarasota
01.2016 - 01.2019
  • Serves residents with food and beverages in a positive and friendly manner
  • Help residents oversee activities and chores around the home
  • Maintain resident care records for the facility
  • Assis with eating and bathing

Education

associates - esthetics

manatee technical college
01.2025

High School General Studies Diploma - general studies

oak ridge high school
06.2016

Skills

  • Ability to delegate

  • Inspire

  • Communicate effectively

  • Monitor resources

  • Maintain inventory

  • Coach team members

  • Support team members

  • Assist in planning

  • Implement strategies

  • Attract guests/residents

  • Multitask

  • Work in fast paced environment

  • Bilingual in English and Haitian Creole

  • Minor in Spanish speaking

Certification

Hospitality & Management

Languages

Spanish
Limited Working
Haitian Creole
Full Professional

Timeline

Resident Aide

Favorite Staffing/Migrant Shelter
01.2023 - 12.2024

Daycare Teacher/Aide

Children’s Learning Place Academy
12.2022 - 01.2023

HMS Host Associate

Orlando International Airport
01.2021 - 12.2022

Guest Service Representative

Springhill by Marriott
01.2019 - 01.2021

Guest Service

Grand Villa of Sarasota
01.2016 - 01.2019

High School General Studies Diploma - general studies

oak ridge high school

associates - esthetics

manatee technical college

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Nerline ferdinand