Nerqvaydraian Cunningham

• Cross-sold insurance products to existing clients to reach sales targets.
• Maintained high standards of customer service by building relationships with clients.
• Determined client needs and financial situations by listening and scheduling fact-finding appointments.
• Obtained underwriting approval by completing application for coverage.
• Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
• Approached potential clients by using direct marketing mailings and phone contacts.
• Investigated and processed claims swiftly to keep customers satisfied.
• Identified potential risks in client businesses and recommended appropriate insurance coverage.
• Utilized CRM software to manage client relationships.
• Developed and implemented marketing strategies to boost sales and increase customer base.
• Created detailed reports for management to track performance and sales.
• Educated clients on insurance policies and procedures.
• Collected premiums on or before effective date of coverage.
• Met with customers to provide information about available products and policies.
• Calculated premiums and established payment methods for sales.

• Provided spiritual care through visitation, counseling, and prayer.
• Planned and conducted worship services, wrote sermons, and worked with key church leaders to carry out church mission.
• Led programs such as worship, study, fellowship, and service opportunities.
• Interacted with local community, building relationships with civic organizations and other churches.
• Oversaw administration and management of all areas of ministry.
• Officiated special services such as weddings, funerals, baptisms, and nursing home services.
• Authored sermons, speeches and other religious materials.
• Raised congregational awareness of needs and contributions of youth to church life and operations.
• Supervised associate pastors and staff leading education, youth, pastoral care, and older adult ministry programs.
• Worked with stewardship to promote responsible biblical stewardship.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Passionate about learning and committed to continual improvement.
• Proved successful working within tight deadlines and a fast-paced environment.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored team members to enhance professional development and accountability in workplace.
• Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
• Helped with planning schedules and delegating assignments to meet coverage and service demands.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Created employee schedules to align coverage with forecasted demands.
• Developed strategy to increase sales and drive profits.
• Reviewed sales and gross profit report to assess company efficiency.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Increased employee performance and job satisfaction to strengthen retention and engagement.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Monitored security to protect employees, customers and property.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Defined clear targets and objectives and communicated to other team members.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Developed detailed plans based on broad guidance and direction.
• Leveraged data and analytics to make informed decisions and drive business improvements.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Checked packages and merchandise for damage and notified vendors.
• Performed general housekeeping and cleaning tasks.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Consistently lifted materials weighing as much as [Number] pounds.
• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Operated forklift to safely move and safeguard stock and supplies in warehouse.
• Completed cycle counts and monthly inventory.
• Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
• Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
• Maintained clean, orderly work environment free of hazards.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Unpacked and repacked items in different quantities and configurations for shipment.

My job was to work around the plant

• Followed instructions and safety protocols while operating machinery and equipment.
• Cleaned and maintained tools, equipment and worksites.
• Moved and cleared debris from work sites to dispose of in designated areas.
• Loaded and unloaded materials and equipment onto and off construction sites.
• Inspected tools and equipment to maintain safety and efficiency.
• Provided labor support to carpenters, masons and other skilled trades.
• Managed safe and efficient use of tools and equipment on construction sites.
• Completed tear-down of existing structures to prepare for new construction.
• Operated forklifts and boom lifts to complete various tasks.
• Assisted in digging, trenching and backfilling trenches and foundations.
• Mixed and poured concrete for variety of projects.
• Worked on sites, installing roofs and other exterior components.
• Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
• Helped with erecting scaffolding and ladders.
• Dug trenches, backfilled holes and compacted earth to prepare for new construction.
• Helped with door and window installations.
• Installed drywall, siding and other structural components.
• Operated equipment and machinery safely to prevent accidents.
• Maintained proper storage for raw materials and finished products to prevent spoilage and damage.
• Organized inventory systematically for easy access.
• Assisted in training of new employees on company policies, procedures and processes.
• Helped in development of new procedures and processes to improve work performance.
• Identified defective products or machinery and reported to supervisor.
• Handled customer inquiries courteously and professionally to enhance satisfaction.
• Performed general housekeeping and cleaning tasks.
• Adhered to company policies, safety procedures, and performance standards.
• Restocked items on shelves and bins to keep inventory available.
• Produced parts and assemblies quickly and efficiently within tolerances.
• Maintained and repaired facilities, equipment, and tools.
• Worked fast to complete tasks and meet daily deadlines.

My job was to stocker around the store and clean the store and help people to find things and do anything they ask me to do

• Removed all boxes and related trash from sales floor and processed through compactors.
• Inspected floor displays, noted missing items, and immediately replenished merchandise.
• Scanned shelves and product cases to locate expired, outdated, and spoiled items.
• Maintained neat, organized stockroom free of hazards.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
• Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
• Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.