
Dynamic Safety Officer with a proven track record at Richmond Public Schools, adept at fostering a secure environment and building strong relationships. Leveraging critical thinking and leadership skills, I effectively managed incidents and enhanced school climate, ensuring safety and compliance. Hard working and detail-oriented team player with over 8 years of customer service experience to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
•Maintain a safe and secure learning environment for students, staff and visitors.
•Responsible for monitoring premises, controlling access, responding to and writing incidents and enforcing school policies.
•Building positive relationships with students and staff to foster a positive school climate.
Answered constant flow of inbound customer calls & provided assistance to customers while paying attention to special needs and requests.
Updated account information to maintain customer records.
Critical thinking
Computer literacy
Leadership skills
Communication Skills
Active listening
Team player