Nerviza Garcia
565 E 12th St ,FL
Summary
Knowledgeable dispatcher with several years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Overview
30
30
years of professional experience
1992
1992
years of post-secondary education
Work History
Assistant Dispatcher
Atc medical transport
Miami
03.2023 - 11.2025
- Coordinated dispatch schedules for medical transport vehicles and staff.
- Managed communication between drivers, medical facilities, and clients.
- Utilized scheduling software to optimize route planning for efficiency.
Dispatch Assistant
Conviva Care Solutions
Miami, FL
03.2022 - 03.2023
- Coordinated daily dispatch operations for patient transportation services.
- Managed scheduling and logistics for healthcare team assignments.
- Communicated effectively with staff and clients regarding service updates.
Costumer Service Representative
AMC Medical Transportation
Miami, Florida
10.1995 - 03.2021
- Handled customer inquiries regarding medical transportation services and scheduling.
- Assisted clients with booking and confirming rides through internal systems.
- Coordinated logistics for timely pickups and drop-offs of patients.
- Resolved customer complaints effectively to ensure satisfaction with services.
Education
American School of Honduras
Tegucigalpa , HnSkills
- Scheduling logistics
- Dispatch coordination
- Patient transportation
- Customer Service Representative
- Dialysis transportation coordinator
- Modivcare billing
Languages
Spanish
Full Professional
English
Professional
Timeline
Assistant Dispatcher
Atc medical transport
03.2023 - 11.2025
Dispatch Assistant
Conviva Care Solutions
03.2022 - 03.2023
Costumer Service Representative
AMC Medical Transportation
10.1995 - 03.2021
American School of Honduras