Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Tutor
Independent Contracting
01.2012 - Current
Mentored and coached students with focus on developing independence and self-confidence.
Provided homework assistance using specific curriculum and materials.
Monitored student progress and provided feedback and support.
Project Manager
Heights Engineering, LLC
01.2021 - 12.2023
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Coordinated material procurement and required services for projects within budget requirements.
Verified quality of deliverables and conformance to specifications before submitting to clients.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Developed and initiated projects, managed costs, and monitored performance.
Accounts Payable Specialist
Elwyn
01.2019 - 01.2021
Prepared vendor invoices and processed incoming payments.
Implemented new accounting processes to decrease spending and work flow downtime.
Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
Customer Service Representative
Spark Energy
01.2018 - 01.2019
Managed high volume of inbound and outbound calls in a timely manner.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Responded to customer requests for products, services, and company information.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.