Nery Ramirez
Albertville
Summary
Dynamic professional with expertise in digital shopping at Walmart, enhancing user engagement and resolving inquiries efficiently. Proven ability to train teams at Taco Bell, fostering professionalism and dedication. Skilled in customer service and maintaining composure in diverse conditions. Adept at lifting heavy items, ensuring operational excellence. Achieved a high customer satisfaction rate through exceptional service delivery.
Overview
2
2
years of professional experience
Work History
Digital Shopper
Walmart
02.2025 - Current
- Assisted customers in navigating digital shopping platform, enhancing user experience and engagement.
- Resolved customer inquiries regarding order status and product availability with efficiency.
- Maintained physical stamina to walk extended distances efficiently. Delivered tasks with speed and precision to support operational needs.
- Conducted lifting activities as part of physical requirements for job responsibilities.
- Being able to dispense under various weather conditions to ensure timely delivery.
- Being able to keep wait time for customers under 5 minutes
Team Trainer
Taco Bell
06.2024 - 02.2025
- Trained new team members on operational procedures and customer service standards.
- Monitored team performance and provided feedback to improve service
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
Education
High School Diploma -
Albertville High School
Albertville, AL05.2025
Skills
Being able to lift heavy items
Able to stand for hours and walk for hours
Able to work in any type of weather
Being able to stay calm in any type of situation
Customer service
Train Crew members to ensure success
Fast Adapter
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Digital Shopper
Walmart
02.2025 - Current
Team Trainer
Taco Bell
06.2024 - 02.2025
High School Diploma -
Albertville High School