Nesha Escoffery-Markland
Port Charlotte,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry level position and ready to help team achieve company goals. Currently enrolled at Florida International University where one will receive a Bachelor’s Degree.
Overview
3
3
years of professional experience
Work History
Claims Specialist
CVS Aetna
Remote
03.2023 - Current
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Followed up with customers on unresolved issues.
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
- Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
Admissions Representative
Ultimate Medical Academy Online
Tampa, FL
02.2022 - 02.2023
- Supported students through admissions process by answering questions and assisting with forms.
- Explained admissions procedures and courses offered to potential students.
- Reviewed admissions applications to check students' eligibility for acceptance.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Corrected data entry errors to prevent later issues such as duplication or data degradation.
- Scheduled 15 appointments daily to meet with students face-to-face and discuss education plans
Apartment Leasing Consultant
Highmark Residential
07.2021 - 01.2022
- Meeting with prospective tenants to determine lease terms Receiving security deposits Coordinating with current tenants to discuss lease changes
- Verified tenant incomes and other information before accepting lease applications.
- Helped clients find leases to suit needs such as handicapped access, pet-friendly locations and one-story configurations.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Escalated major issues to property manager for immediate remediation.
- Responded to requests and scheduled appointments for property showings.
- Collected monthly rent payments and other fees, always properly recording and processing money.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Managed over 250 calls per day
Construction Assistant
M&m Stucco
Port Charlotte, FL
12.2020 - 07.2021
- Reduced construction time for large-scale projects by coordinating materials delivery and equipment usage efficiently.
- Maintained organized job sites, contributing to enhanced worker productivity and faster completion times.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
Education
Bachelor Of Arts - Psychology
Florida International University
Miami, FLCertificate -
Coursera
Online03.2022
High School Diploma -
Amite County High School
Liberty, MS05.2016
Skills
- Data Review and Analysis
- Enrollment Processing
- Sale and Rental Recordkeeping
- Clear Communication
- Customer Satisfaction
- Teamwork and Collaboration
- Data Compilation
- Final Detail Work
- Project Deadlines
- Multitasking Abilities
- Planning Projects
- Computer Proficiency
Accomplishments
Desktop Calendar (Fall 2023; Individual Project): Developed a web-based calendar that enabled online storage, synchronization, management of meeting invitations, and resolution of scheduling conflicts using technologies such as Python, JavaScript, etc.
Timeline
Claims Specialist
CVS Aetna
03.2023 - Current
Admissions Representative
Ultimate Medical Academy Online
02.2022 - 02.2023
Apartment Leasing Consultant
Highmark Residential
07.2021 - 01.2022
Construction Assistant
M&m Stucco
12.2020 - 07.2021
Bachelor Of Arts - Psychology
Florida International University
Certificate -
Coursera
High School Diploma -
Amite County High School