Nesheba Gafeney
Slidell,Louisiana
Summary
Dynamic professional seeking a Management, Customer Service, or Administrative role within an organization that values experience and dedication. Proven caregiver with a strong track record of delivering compassionate and efficient support, specializing in personal hygiene care, meal preparation, and mobility assistance. Recognized for reliability, teamwork, and adaptability in fast-paced environments, consistently fostering a positive atmosphere that prioritizes comfort and dignity for all individuals served. Committed to leveraging skills and training to enhance organizational effectiveness and client satisfaction.
Overview
27
27
years of professional experience
Work History
Personal Care Assistant
My Purpose Community Services
Slidell, LA
07.2025 - Current
- Administered supportive personal care services focused on elevating clients' daily living experiences.
- Developed and implemented daily schedules for client activities, fostering independence and encouraging engagement in personal routines.
- Established and nurtured connections with clients to enhance emotional well-being and companionship.
- Facilitated improved client comfort by ensuring a clean and safe environment while providing personalized care.
- Executed patient repositioning techniques to prevent bedsores and enhance comfort levels.
- Facilitated meaningful conversations and social interactions with patients while delivering personal care assistance.
- Oversaw daily living assistance, including dressing and grooming. Coordinated meal preparation activities. Managed medication reminders to enhance client well-being.
- Tracked and organized client progress documentation, sharing relevant updates with family members and healthcare providers as required.
- Streamlined household chore processes, providing clients with a clean and stress-free living space.
- Coordinated and executed transportation services for individuals attending events, medical appointments, and shopping excursions.
- Maintained comprehensive records of medication dosages and schedules, ensuring timely administration for multiple clients.
- Monitored and replaced dressings, bandages, and binders to facilitate proper healing and maintain hygiene.
Assistant Office Manager
The Village of Hope
Slidell, LA
09.2023 - Current
- Managed comprehensive scheduling and coordination of office tasks to elevate team productivity.
- Implemented streamlined communication processes to facilitate effective information sharing across departments and staff members.
- Conducted regular assessments of inventory and office supplies to optimize resource availability for daily activities.
- Implemented organizational systems for document management, enhancing accessibility and streamlining retrieval processes.
- Facilitated efficient communication by transferring and directing phone calls, guests, and mail to appropriate staff members.
- Engaged with insurance representatives to streamline payment resolutions and maintain low aging balances, ensuring financial stability for the office.
Uber Driver
Uber
01.2024 - 09.2025
- Ensured high-quality passenger experiences by delivering friendly and professional service in every interaction.
- Utilized GPS technology to coordinate efficient travel routes, improving customer satisfaction.
- Implemented systematic daily maintenance checks on vehicles to enhance safety measures and ensure dependable transportation for passengers.
- Developed and maintained strong connections with a variety of riders, driving high ratings and repeat requests.
PLU Manager
Rouses Super Market
Metairie, Louisiana
01.2005 - 01.2020
- Promoted through the ranks to PLU management due to outstanding performance and leadership skills.
- Supervised 1 employee and trained other employees for position.
- Pricing develop and implement strategies for products or service.
- Pricing throughout entire store and register and receiving.
- Advertisement signs throughout entire store.
- Weekly, and Monthly advertisement.
- Competition price checking.
- Yearly audit with State
- Assisted as a Receiving Clerk, Liquor Manager, Bakery Department, Customer Service, and Cashier
Assistant Front-End Manager
Sav-A-Center
New Orleans, Louisiana
01.1999 - 01.2005
- Promoted through the ranks to management due to outstanding performance and leadership skills.
- Supervised and trained up to 50 employees.
- Oversaw all aspects of Customer Service and Money Orders.
- Performed bookkeeping and counted safe.
- Provided consistently excellent customer service and satisfaction.
Sales Floor Associate/Cashier
WAL-MART
Harvey, Louisiana
01.1999 - 07.1999
- Assisted customers in selecting and purchasing store merchandise.
- Accepted payments and maintained accurate cash drawer.
- Performed timely and efficient completion of all assigned duties.
Education
High School -
JOHN EHRET HIGH SCHOOL
Marrero, Louisiana05-1996
Certificate - Medical Office Assistant
CUILLIER CAREER CENTER
Marrero, Louisiana05-1996
Skills
- Grooming care assistance
- Emotional support
- Assistance with personal hygiene
- Housekeeping tasks
- CPR certified
- Patient care management
- Transportation assistance
- First aid and CPR
- Computer Skills
- Loss Prevention and Inventory Control
- Customer Service
- Product Knowledge
- Retail merchandising
Timeline
Personal Care Assistant
My Purpose Community Services
07.2025 - Current
Uber Driver
Uber
01.2024 - 09.2025
Assistant Office Manager
The Village of Hope
09.2023 - Current
PLU Manager
Rouses Super Market
01.2005 - 01.2020
Assistant Front-End Manager
Sav-A-Center
01.1999 - 01.2005
Sales Floor Associate/Cashier
WAL-MART
01.1999 - 07.1999
Certificate - Medical Office Assistant
CUILLIER CAREER CENTER
High School -
JOHN EHRET HIGH SCHOOL
Qualification Summary
- Offering a background of experience and training in business management, sales, sales support, customer service, marketing, merchandising, product knowledge, personnel training, staff supervision, quality assurance, inventory control, loss prevention, and implementing policies & procedures.
- Proficient in planning and completing projects to high standards in time-critical situations.
- Strengths include excellent leadership, organizational, time management, interpersonal, and problem-solving skills.
- Consistently receive outstanding performance evaluations in all positions held.
- Able to establish and maintain successful relationships with persons from multicultural backgrounds.
- Basic computer skills (Windows 11, Word, Email, and Internet).