Hafsa Nes Cagdir
San Francisco
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Department Manager
Academy Of Arts University
08.2025 - Current
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Department Assistant
Academy Of Arts University
01.2025 - 08.2025
- Monitored inventory of departmental supplies and replenished items to enable normal operations.
- Typed and distributed correspondence to internal and external partners to maintain good communications flow.
- Obeyed sensitive and confidential report and presentation guidelines to comply with government regulations.
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
Amazon Delivery Associate
Amazon Delivery Associate
11.2022 - 11.2024
- Showing up to work on time on schedule
- Do post vehicle inspections in the morning duty and drive the truck to warehouse on time
- Find the route that assigned, load the delivery bags and over flow packages organized inside of the van
- Keep a pace accordingly to the number of packages and the stops assigned to and deliver every package on time
- Make sure to complete the stops with a time stamp on time
- Keep a good communication with dispatch about any changes or problems on the route
- Help out other drivers on the road if finish up earlier than the expected time
- Log into company’s safety software for safe driving, maintain a good score for safe driving.
- Crew Point Logistic, Flying Squirrel Delivery
Graphic Designer-Illustrator
Salaam Children’s Magazine
09.2019 - 07.2022
- Created covers for each issue
- Illustrated paintings for stories inside of the magazine and did small portraits of editor and the guests who wrote in for the magazine
- Followed deadlines and did retouches after every illustration.
- Edited photos in Photoshop to enhance their quality for use in print or digital formats.
- Completed creative deliverables within established deadline.
- Remote
Freelance Artist
Upwork
07.2019 - Current
- Utilized strong communication skills to effectively communicate with clients throughout the production process.
- Adapted quickly to new software programs related to graphic design processes.
- Demonstrated exceptional time management skills by delivering high-quality work on tight deadlines.
- Developed creative concepts and designs for clients, utilizing a variety of mediums such as digital art, painting, drawing, and sculpture.
- Incorporated customer feedback into revisions before submitting finished pieces.
- Drafted detailed sketches of characters, landscapes, and other artistic elements based on client specifications.
- Maintained an organized workflow by tracking project progress in order to meet all deadlines.
- Managed client relationships from initial contact through project completion.
- Produced illustrations for book covers and internal pages that met the publisher’s standards.
- Nationwide
Server-Bartender, Food Runner
Inchin’s Bamboo Garden
04.2021 - 11.2022
- Food Prep
- Welcoming guests to the dine in, arrange a table accordingly to the size of the party and coordinate it with reservations
- When it is needed helping in different positions
- Keep the bar organized and clean
- Restocking beverages, mixing syrups and put ice or cleaning the ice bucket depends on the shift
- Answering calls, navigate multiple calls at the same time
- Help with customer complaints and other inquiries
- Operated POS terminals to input orders, split bills and calculate totals
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Performed at the bar for speciality cocktails that restaurant offers
- Have the basic knowledge of pouring beer, measurements, glass types and common cocktails.
- San Jose, CA
Food Runner – Host – Busser
Taro San Noddle Bar
09.2021 - 04.2022
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Operated POS terminals to input orders, split bills and calculate totals
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs
- Collaborated with the host, bus person and cook to serve up food and beverage options
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Cleared table and bussed dishes to allow for quick setups
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Standford Shopping, CA
Front Desk Clerk
Study Center
01.2020 - 03.2020
- Navigating Microsoft Office assets like Excel and Powerpoint
- Greeting new and returning families in a professional manner to the center
- Helping to families to arrange schedules for their classes, knowing special offers for the classes
- Arranging schedules for teacher at the center
- Effective communication and problem solving skills.
- Processed payments accurately and efficiently.
- Answered incoming calls promptly while providing accurate information regarding hotel services, rates, and amenities.
- Assisted guests with room selection, inquiries, and reservations.
- Greeted customers and provided them with exceptional customer service.
- Las Vegas, Nevada
Education
No Degree -
Fatih Sultan Mehmet Vakif University
IstanbulErasmus Program -
Johannes Gutenberg University of Mainz
Mainz04-2018
C1 English Certification Program -
Essex Language School, Fatih Sultan Mehmet University
Essex08-2016
High School Diploma -
Fatih College of Fine Arts
Istanbul06-2015
Skills
- Turkish (Native Speaker)
- Adobe Photoshop
- Clip Studio Paint
- Great understanding of social media
- Video Editing
- Team player
- Great attention to detail
- English (Advanced)
- Adaptive Good with changing working style and learning new skills
- Good at taking responsibility
- Route Planning
- GPS Navigation
- Deadline Adherence
- Attention to Detail
- Stress Management
- Safety Protocols
- Fuel Efficiency
- Customer Service
- Teamwork Abilities
- Time Management
- Inventory Management
- Package Handling
- Physical Stamina
- Safe Driver Training
- Vehicle Cleaning and Maintenance
- Positive Attitude
- Pre-Trip and Post-Trip Inspections
- Clean Driving Record
- Client Relationship Management
- Valid Driver’s License
- Documentation and Reporting
- Budget management
- Customer service
- Staff management
- Department leadership
- Departmental activities
- Time management
Certification
- Food Handler
- English C1
Timeline
Department Manager
Academy Of Arts University
08.2025 - Current
Department Assistant
Academy Of Arts University
01.2025 - 08.2025
Amazon Delivery Associate
Amazon Delivery Associate
11.2022 - 11.2024
Food Runner – Host – Busser
Taro San Noddle Bar
09.2021 - 04.2022
Server-Bartender, Food Runner
Inchin’s Bamboo Garden
04.2021 - 11.2022
Front Desk Clerk
Study Center
01.2020 - 03.2020
Graphic Designer-Illustrator
Salaam Children’s Magazine
09.2019 - 07.2022
Freelance Artist
Upwork
07.2019 - Current
No Degree -
Fatih Sultan Mehmet Vakif University
Erasmus Program -
Johannes Gutenberg University of Mainz
C1 English Certification Program -
Essex Language School, Fatih Sultan Mehmet University
High School Diploma -
Fatih College of Fine Arts