Nesreen Deaibes
Dearborn,MI
Summary
Dynamic and people-oriented professional with a robust background in operations management. Proven track record in strategic leadership and complex problem-solving. Skilled at fostering team cohesion and driving operations excellence through effective communication and innovative leadership techniques.
Overview
17
17
years of professional experience
Work History
Facility Operations Supervisor & Small Group Training Coach
Lifetime Fitness
12.2016 - Current
- Manage team scheduling and oversee daily operations
- Build and maintain strong relationships with members, ensuring satisfaction and retention
- Supervise locker rooms, fitness floors, and amenities to ensure high standards
- Recruit, train, and mentor new employees
- Respond promptly to member feedback and implement effective solutions
Real Estate Salesperson/Advisor
Rocket Homes
08.2021 - 12.2021
- Managed inbound and outbound calls, assisting clients with mortgage and real estate needs
- Provided tailored guidance on financial and property solutions
- Built trust through active listening and personalized recommendations
- Converted leads into clients by delivering compelling presentations
- Consistently exceeded acquisition goals through effective communication and problem-solving
Receptionist
Dearborn Surgical
05.2016 - 08.2016
- Scheduled appointments for physicians and coordinated patient visits
- Collected and verified patient information, ensuring accuracy
- Handled incoming calls and directed them appropriately
- Obtained authorizations for medical procedures and collected payments
Receptionist
Warrenfield Medical Center
06.2014 - 05.2016
- Scheduled patient appointments and maintained records
- Assisted with authorizations for scans and procedures
- Handled copay collections and patient inquiries
Receptionist
Associated Physicians
07.2007 - 05.2013
- Directed phone calls and scheduled office visits
- Prepared medical records and verified insurance documentation
- Collected copays and assisted with patient inquiries
Education
Associate of Applied Business - Sales
Henry Ford College
Dearborn, MI12-2026
MDHHS and NREMT for EMT Basic Training -
Life Support Training Institution
Taylor, MI11.2017
High School Diploma -
Star International Academy
Dearborn, MI05.2007
Skills
- Strong communication and interpersonal skills
- Exceptional customer service expertise
- Leadership and management abilities
- Proficient in problem-solving and decision-making
- Detail-oriented with strong organizational skills
- Planning and scheduling
- Leadership and supervision
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Computer skills
- Critical thinking
Awards
- Q2 Service Champion, Lifetime, 2024
- Rising Star Award, Lifetime Fitness, 2019
- Club Service Champion, Lifetime Fitness, 2019
Languages
Arabic
Professional Working
Timeline
Real Estate Salesperson/Advisor
Rocket Homes
08.2021 - 12.2021
Facility Operations Supervisor & Small Group Training Coach
Lifetime Fitness
12.2016 - Current
Receptionist
Dearborn Surgical
05.2016 - 08.2016
Receptionist
Warrenfield Medical Center
06.2014 - 05.2016
Receptionist
Associated Physicians
07.2007 - 05.2013
MDHHS and NREMT for EMT Basic Training -
Life Support Training Institution
High School Diploma -
Star International Academy
Associate of Applied Business - Sales
Henry Ford College
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