Nessa Jafari
Kansas City,KS
Overview
5
5
years of professional experience
Work History
Server
Top Golf
Overland Park, KS
02.2023 - Current
- Provided excellent customer service and assistance for all customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Trained new employees on procedures and techniques.
Customer Service Representative
University Press of Kansas
Lawrence, KS
01.2020 - 01.2021
- Answered incoming calls and emails, providing customer assistance with product and service transactions.
- Prepared and evaluated inventory reports to identify problems and areas for improvement.
- Kept records of customer interactions and transactions, thoroughly recording details of inquiries.
Education
Bachelor of Arts - Political Science
University of Missouri-Kansas City
Kansas City, MO07-2025
Affiliations
- Secretary of Pre-Law Society Club
- Secretary of Book Club
Languages
Farsi
Native/ Bilingual
Spanish
Limited
Accomplishments
- National Honor Society for Collegiate Scholars
- Honor Rolls 2018-2019
Timeline
Server
Top Golf
02.2023 - Current
Customer Service Representative
University Press of Kansas
01.2020 - 01.2021
Bachelor of Arts - Political Science
University of Missouri-Kansas City