Experienced, young professional with expert team leadership, planning and organizational skills built over eight (8) years of employment. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Hi, I’m
Ilianesse Cruz
Lead Budtender
Lowell,MA
Summary
Overview
8
Retail/Customer Service Experience
2
Management/Supervisory Experience
Work History
Mayflower Medicinals Inc.Lowell, MA
Lead Budtender
02.2022 - Current
Job overview
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Maintained strict inventory controls for regulatory compliance across dispensary operations.
- Checked guests' photo identification for validity and age requirements.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
TargetLowell, MA
General Merchandise Expert
04.2020 - 02.2022
Job overview
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
ViewpointLowell, MA
Video Monitoring Agent
11.2018 - 04.2020
Job overview
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Monitored CCTV cameras and alarm systems for security breaches.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Education
Lowell High SchoolLowell, MA
High School Diploma
06.2017
University Overview
Lowell High School
2016-2017
- Accounting & Marketing
- Financial Literacy
Skills
- Task Monitoring
- Money Handling
- Sales Promotion
- High-Volume Environments
- Changing Out Tills
- Maintaining Security
Languages
Spanish
Limited Working
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Budtender
Mayflower Medicinals Inc.
02.2022 - Current
General Merchandise Expert
Target
04.2020 - 02.2022
Video Monitoring Agent
Viewpoint
11.2018 - 04.2020
Lowell High School
High School Diploma
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