Summary
Overview
Work History
Education
Skills
Timeline
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Nessma Ismail

Oakland,CA

Summary

Dedicated and results-oriented professional with a Bachelor's degree in Sociology from UC Berkeley, offering extensive experience in operations, production coordination, and managerial roles. Skilled at spearheading operational improvements, identifying obstacles, and optimizing sales processes. Adept at managing payouts, overseeing inventory and equipment, and executing successful advertising campaigns. Seeking a challenging position to leverage skills in sales operations and production management. References available upon request.

Overview

7
7
years of professional experience

Work History

Head of Operations

Childish, LLC
Oakland
04.2023 - Current
  • Spearhead operational strategies, ensuring seamless workflow and efficiency, while reaching sales targets.
  • Collaborate with the Head of Sales and Account Management to identify high-impact areas for operational improvements, and streamline processes across departments.
  • Proactively mitigate bottlenecks in the sales cycle, accelerating workflow, and boosting sales conversion rates.
  • Manage and optimize advertising campaigns to enhance brand visibility and reach, increasing engagement by more than 250% and gaining more than 100,000 impressions within the first 90 days.
  • Implement robust inventory tracking systems, minimizing discrepancies and improving supply chain management while maintaining positive experiences for customers and a.

Operations Manager

The Lelantos Agency
12.2017 - Current
  • Managed day-to-day operations, including payouts, production coordination, inventory management, and partner relations.
  • Coordinated local and international production activities, ensuring timely and cost-effective project completion.
  • Implemented efficient processes to enhance overall business operations and ensured all tasks remain on schedule.

Production Coordinator, Production Manager

Imprl Productions
08.2020 - 01.2022
  • Coordinated various aspects of production, ensuring projects were completed on time and within budget.
  • Led on boarding for new team members, ensuring a seamless transition into production workflows.
  • Assumed a managerial role, overseeing production teams and optimizing workflow.
  • Collaborated with cross-functional teams to deliver high-quality projects.

Education

Bachelor of Arts - Sociology

University of California at Berkeley
01.2019

High School

Skills

  • Written & Verbal Communication
  • Operations Management
  • Production Coordination
  • Advertising Campaigns
  • Team Leadership
  • Project Management
  • Budgeting and Payouts
  • Cross-Functional Collaboration
  • Google Sheets/Excel
  • Time Management
  • Payroll
  • Strategic Analysis and Planning
  • Data Analysis
  • Inventory Management
  • Schedule Management
  • Recruitment and Hiring
  • Financial Oversight
  • Customer Service Management
  • Sales Tracking
  • Customer Relations

Timeline

Head of Operations

Childish, LLC
04.2023 - Current

Production Coordinator, Production Manager

Imprl Productions
08.2020 - 01.2022

Operations Manager

The Lelantos Agency
12.2017 - Current

Bachelor of Arts - Sociology

University of California at Berkeley

High School

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Nessma Ismail