NES'STEA NOEL
LAFAYETTE
Summary
Empathetic, effective and motivated Phlebotomist of 6 years with 2 years of experience as clinical site medical assistant combines extensive clinical experience and knowledge with compassion .
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Phlebotomist
Our Lady Of Lourdes
Lafayette
06.2024 - Current
- Collected blood samples using proper techniques and protocols.
- Ensured compliance with safety and sanitation standards.
- Maintained accurate patient records and documentation.
- Communicated effectively with patients to ease anxiety during procedures.
- Assisted in training new phlebotomists on procedures.
- Processed specimens for laboratory testing efficiently.
Phlebotomist Lead (Secretary)
Franklin Hospital
Franklin
06.2023 - 01.2025
- Managed phlebotomy workflows at Franklin Hospital, overseeing blood collection procedures while handling administrative duties including scheduling, documentation, and inventory management.
- Led phlebotomy team while maintaining dual secretary role, streamlining patient processing and reducing wait times through efficient scheduling and resource allocation.
- Facilitated smooth operations between phlebotomy staff and hospital departments, providing administrative support while maintaining high standards for patient care and comfort.
- Balanced leadership in phlebotomy with secretarial responsibilities, fostering team communication and interdepartmental cooperation to enhance overall patient experience.
- Streamlined phlebotomy operations while managing secretarial duties, reducing patient processing time and enhancing interdepartmental coordination at Franklin Hospital.
- Cultivated strong working relationships across hospital departments, creating efficient communication channels that improved patient flow and specimen handling processes.
Lead Phlebotomist Manager
Grifols Telacris
Lafayette
02.2021 - 04.2023
- Directed phlebotomy operations at Grifols Telacris, supervising staff training and ensuring compliance with safety protocols while maintaining exceptional blood collection standards.
- Led phlebotomy team to exceed collection targets while reducing patient wait times and maintaining 99.8% accuracy in sample labeling and documentation.
- Managed quality control processes for blood collection procedures, implemented comprehensive staff training programs, and maintained meticulous documentation standards.
- Redesigned phlebotomy training protocols, introduced efficiency improvements that streamlined collection processes, and implemented patient comfort initiatives.
- Orchestrated phlebotomy operations achieving 99.8% accuracy in sample handling while reducing patient wait times and exceeding collection targets through strategic staff deployment.
- Transformed phlebotomy workflow efficiency through targeted process improvements, balancing increased collection volumes with enhanced patient experience and staff satisfaction.
Associate
Lowe's
Abbeville
07.2017 - 03.2019
- Managed inventory accuracy through meticulous stock verification, processed transactions with precision, and ensured displays met company standards at Lowe's.
- Exceeded sales targets by providing expert product recommendations, resolving customer inquiries efficiently, and implementing effective merchandising strategies.
- Fostered positive shopping experiences by addressing customer needs promptly, collaborating with team members during peak periods, and maintaining a welcoming store environment.
- Optimized inventory management achieving 99.8% accuracy rate, streamlined customer transactions during peak seasons, and elevated store displays to boost product visibility and sales.
Education
DIPLOMA -
Unitech Training Academy-Lafayette
Lafayette, la03-2022
Skills
- Data analysis
- Team leadership
- Project management
- Quality assurance
- Customer relationship management
- Medical assistant intern 1/2
- Process optimization
- Training development
- Problem solving
- Communication
- Staff training
- Patient engagement
- Performance metrics
- Data visualization
- Time management
- Analytical thinking
- Strategic planning
- Patient care
Timeline
Phlebotomist
Our Lady Of Lourdes
06.2024 - Current
Phlebotomist Lead (Secretary)
Franklin Hospital
06.2023 - 01.2025
Lead Phlebotomist Manager
Grifols Telacris
02.2021 - 04.2023
Associate
Lowe's
07.2017 - 03.2019
DIPLOMA -
Unitech Training Academy-Lafayette