Nestor Ayala
Davenport,FL
Summary
Dedicated, quality-focused HVAC professional with 20+ years of experience in residential and commercial systems. Proven leader skilled in guiding technicians, delivering customer-focused service, and resolving complex system issues with efficient, reliable solutions. Recognized for dependability, strong organization, and clear communication with clients and management.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Field Service Hvac Supervisor
Del Air Heating & Air Conditioning
Orlando, FL
04.2024 - Current
- Lead and mentor a team of HVAC technicians, providing training, guidance, and performance feedback to enhance skills and efficiency.
- Schedule and coordinate daily service calls, installations, and preventive maintenance, optimizing workflow and reducing downtime.
- Oversee complex HVAC system troubleshooting and repairs, ensuring compliance with safety standards and technical specifications.
- Serve as primary point of contact for escalated customer issues, resolving concerns promptly and maintaining satisfaction.
- Maintain accurate work records, parts usage, and service reports to support operational transparency and reporting.
Senior HVAC Technician
Pro-Tech AC & Plumbing Company
Orlando
06.2022 - 04.2024
- Troubleshoot HVAC systems utilizing measuring and testing instruments
- Installed compressors, evaporators, motors, ducts and piping. Installed mechanical and electrical controls
- Properly document maintenance and repair actions to ensure all customer records are up to date.
- Executed advanced installations, repairs, and maintenance for residential and commercial HVAC systems.
- Trained and coached junior technicians in technical skills, safety protocols, and customer service best practices.
- Managed inventory, ordered parts, and ensured availability of equipment to support field operations.
Senior Hvac Technician
Del-Air
Orlando, FL
07.2021 - 06.2022
- Troubleshoot HVAC systems utilizing measuring and testing instruments
- Installed compressors, evaporators, motors, ducts and piping
- Installed mechanical and electrical controls
- Completed start-ups
- Provided on the job training to newly hired techs
- Conduct preventative and corrective maintenance on bearings, pumps, motors, shaft alignments and fans
- Properly document maintenance and repair actions to ensure all customer records are up to date.
- Continual training in Professional Development Courses on industry changes
Property Maintenance Manager
McKinley
Orlando, FL
10.2020 - 07.2021
- Lead a team of maintenance technicians, providing coaching, guidance, and performance evaluations to ensure high-quality operations.
- Schedule, prioritize, and oversee preventive maintenance, repairs, and equipment inspections to minimize downtime.
- Troubleshoot mechanical, electrical, and HVAC systems, ensuring compliance with safety standards and regulatory codes.
- Coordinate with management and vendors to ensure timely completion of maintenance projects and equipment upgrades.
- Maintain accurate maintenance logs, parts inventory, and service records to support reporting and operational planning.
- Performed routine and emergency maintenance on mechanical, electrical, and HVAC systems across facilities.
Assistant Project Manager
IDK Cooling Corp
New York, NY
10.2014 - 10.2020
- Troubleshoot HVAC systems utilizing measuring and testing instruments
- Installed compressors, evaporators, motors, ducts and piping
- Installed mechanical and electrical controls
- Interpret and read blueprints and diagrams
- Conduct preventative and corrective maintenance on bearings, pumps, motors, shaft alignments and fans
- Properly document maintenance and repair actions to ensure all customer records are up to date.
- Completion of numerous Professional Development Courses/Trainings to stay up on date on industry changes and knowledge
Field Technician and Assistant Project Manager
Emcor Group, Inc.
New York, NY
09.2001 - 10.2014
- Installed, maintained, and repaired residential and commercial HVAC systems, ensuring compliance with safety codes and manufacturer specifications.
- Diagnosed and resolved complex mechanical and electrical issues to minimize system downtime.
- Assisted the Project Manager with planning, scheduling, and coordinating HVAC projects from start to completion.
- Tracked project progress, materials, and labor to ensure timelines and budgets were met.
- Coordinated with technicians, vendors, and subcontractors to maintain workflow efficiency.
- Conducted site inspections and quality checks to ensure work met contract requirements and customer expectations.
- Communicated with customers regarding project status, service issues, and completion timelines.
- Maintained service documentation, work orders, and project reports for accurate recordkeeping.
Skills
- Team Supervision & Technician Training
- Field Service Scheduling & Dispatch
- Advanced HVAC Troubleshooting
- Commercial & Residential HVAC Systems
- Preventive & Predictive Maintenance
- HVAC Installation, Repair & Commissioning
- Electrical, Mechanical & Refrigeration Diagnostics
- OSHA, EPA & Code Compliance
- Work Order, Reporting & Documentation
- Inventory, Parts & Cost Control
- Customer Escalations & Service Resolution
- Process Improvement & Root Cause Analysis
Certification
EPA Certified
Languages
Spanish
Timeline
Field Service Hvac Supervisor
Del Air Heating & Air Conditioning
04.2024 - Current
Senior HVAC Technician
Pro-Tech AC & Plumbing Company
06.2022 - 04.2024
Senior Hvac Technician
Del-Air
07.2021 - 06.2022
Property Maintenance Manager
McKinley
10.2020 - 07.2021
Assistant Project Manager
IDK Cooling Corp
10.2014 - 10.2020
Field Technician and Assistant Project Manager
Emcor Group, Inc.
09.2001 - 10.2014