Nestor Diaz
Charlotte,NC
Summary
Dynamic server with extensive experience in fast paced environments. Renowned for strong teamwork and active listening skills, ensuring a welcoming atmosphere and efficient service delivery that drives teams to push forward on all cylinders. Dedicated and extremely hard working to get the task at hand completed in the most efficient way.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Server Assistant
Laurel Park
08.2026 - Current
- Assisted servers in delivering food and beverages to enhance guest satisfaction.
- Maintained cleanliness of dining area, ensuring a welcoming environment for patrons.
- Collaborated with kitchen staff to ensure timely meal preparation and service efficiency.
- Supported inventory management, tracking supplies and notifying management of shortages.
- Monitored dining experience, promptly addressing customer inquiries and concerns.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Server
Darden Restaurant Group
08.2023 - Current
- Delivered exceptional customer service by efficiently managing multiple tables in high-pressure environments.
- Collaborated with kitchen staff to ensure timely order delivery and quality presentation of food items.
- Assisted in training new servers on menu knowledge, service standards, and operational procedures.
- Implemented upselling techniques to enhance guest experiences and increase overall sales revenue.
- Resolved customer inquiries and complaints promptly to ensure satisfaction and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Tire Technician
Discount Tire
09.2024 - 12.2024
- Operated tire-changing equipment and tools to efficiently complete tire installations and rotations.
- Conducted thorough inspections of tires for wear, damage, and proper inflation levels.
- Assisted customers in selecting appropriate tire types based on vehicle specifications and driving needs.
- Maintained organized work areas to ensure safety and efficiency during tire servicing operations.
- Collaborated with team members to streamline workflow processes during peak service hours.
- Adhered to safety protocols while performing routine maintenance on equipment and tools.
Sales Associate
Cedar Fair
04.2022 - 09.2022
- Assisted customers in selecting products to enhance their experience.
- Maintained cleanliness and organization of sales floor areas.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Responded to customer inquiries and resolved issues promptly.
- Monitored inventory levels and reported discrepancies to management.
Education
High School Diploma -
Olympic High School
Charlotte, NCNo Degree -
University of North Carolina At Charlotte
Charlotte, NC05.2028
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Responsible and trustworthy
- Hospitality service expertise
- Cash handling
- Performance improvement
- Memory retention
- Adaptability and flexibility
- Punctuality
- Troubleshooting
- Active listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- 3D Printing
- Sustainable Tech Innovations
- Robotics
- Gardening
- Enjoy hobbies that combine physical activity with outdoor exploration
- Rock Climbing
- Gym Workouts
- Automotive Racing
- Automotive Mechanics
Timeline
Server Assistant
Laurel Park
08.2026 - Current
Tire Technician
Discount Tire
09.2024 - 12.2024
Server
Darden Restaurant Group
08.2023 - Current
Sales Associate
Cedar Fair
04.2022 - 09.2022
High School Diploma -
Olympic High School
No Degree -
University of North Carolina At Charlotte