Nestor Lomeli-Barocio
Turlock,CA
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
12
12
years of professional experience
26
26
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Shipping and Receiving Supervisor
Smith Chevrolet
Turlock, CA
06.2018 - Current
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Stocked and managed stock of parts.
- In charge of core and warranty parts returning to General Motors.
- Provides customer service to customers and technicians by searching parts and ordering correct parts.
Tier 1 Desktop Support Analyst
Tech Pro Consulting
Menlo Park, CA
05.2020 - Current
- Configured and tested new software and hardware.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Installed, configured and maintained computer systems and network connections.
- Installed and configured operating systems and applications.
- Provided technical updates to multiple clients' computers via remotely.
- Drafted and submitted system performance reports to supervisor.
Detailer Technician
Smith Chevrolet
Turlock, CA
09.2015 - 04.2018
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Washed cars and trucks daily for auto dealership.
- Vacuumed interiors of vehicles to remove dirt and debris.
Computer Repair Technician
Titantek Consulting
Modesto, CA
11.2012 - 06.2013
- Disassembled computers to perform diagnostics and check for repair needs.
- Researched and identified problems with computers and advised staff and clients on plans of action.
- Updated and installed new software on desktop and laptop computers to maintain latest technology.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Performed troubleshooting to correct computer hardware and software malfunctions.
Shift Leader
Dairy Queen Orange Julius
Modesto, CA
05.2011 - 12.2013
- Enforced company policies and regulations with employees.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
Education
Associate of Arts - Spanish
Modesto Junior College
Modesto, CA 05.2011 - 06.2023
Associate of Arts - History
Modesto Junior College
Modesto, CA 05.2011 - 06.2023
Bachelor of Science - Computer Science
California State University - Stanislaus
Turlock, CA 08.2023 - 05.2025
Skills
Desktop support
Mac systems
Data recovery
Technical documents comprehension
Problem-Solving
MS Office
TCP/IP
Technical issues analysis
Accomplishments
E-Waste: Gathered over 15 years of IT equipment including 1,000 laptops, 500 desktops, 1,000 monitors, and peripherals. Then recorded everything onto Excel spreadsheets before palletizing them for a total of 57 pallets in the span of 5 months.
Certification
Technical Support Fundamentals, Coursera
Timeline
CompTIA A+ Certification, (In Progress)
12-2023
Bachelor of Science - Computer Science
California State University - Stanislaus
08.2023 - 05.2025
Typing Certificate, 46 WPM
03-2022
Technical Support Fundamentals, Coursera
01-2022
Tier 1 Desktop Support Analyst
Tech Pro Consulting
05.2020 - Current
Shipping and Receiving Supervisor
Smith Chevrolet
06.2018 - Current
TESOL
07-2016
Detailer Technician
Smith Chevrolet
09.2015 - 04.2018
Computer Repair Technician
Titantek Consulting
11.2012 - 06.2013
Shift Leader
Dairy Queen Orange Julius
05.2011 - 12.2013
Associate of Arts - Spanish
Modesto Junior College
05.2011 - 06.2023
Associate of Arts - History
Modesto Junior College
05.2011 - 06.2023