Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Desktop support
undefinedE-Waste: Gathered over 15 years of IT equipment including 1,000 laptops, 500 desktops, 1,000 monitors, and peripherals. Then recorded everything onto Excel spreadsheets before palletizing them for a total of 57 pallets in the span of 5 months.
Technical Support Fundamentals, Coursera
CompTIA A+ Certification, (In Progress)
Typing Certificate, 46 WPM
Technical Support Fundamentals, Coursera
TESOL