Nestor Portillo
Miami,FL
Summary
Client-focused professional with experience in fast-paced legal environment, seeking to transition into new field. Skilled in client intake, data management, and maintaining confidentiality. Committed to leveraging these transferable skills to contribute to dynamic team and drive organizational success.
Overview
3
3
years of professional experience
Work History
Legal Intake Specialist
OpenLaw
Miami Lakes, FL
07.2025 - 02.2026
- Coordinated communication between clients and legal teams for efficient case management.
- Collaborated with attorneys to prepare preliminary case assessments based on collected data.
- Supported the successful resolution of cases by efficiently managing client files and ensuring all pertinent information was readily accessible for attorneys.
- Ensured compliance with legal standards during data entry and record maintenance processes.
Sales Associate
AT&T
Port Saint Lucie, Florida
12.2024 - 06.2025
- Stayed up to date on the latest AT&T products and services to give customers the best advice.
- Assisted with account changes, payments, and activations while keeping everything accurate.
- Helped customers find the right phone plans, internet, or TV packages that fit their needs and budget.
- Stepped in during escalations to support both customers and team members, making sure problems were handled quickly and professionally.
Assistant Store Manager
Mercadito Centroamericano
Port Saint Lucie, FL
09.2022 - 11.2024
- Supported and coached team members so they could provide great service to every customer.
- Kept track of inventory and worked to reduce waste and shortages.
- Assisted with scheduling and step in to cover shifts when needed.
- Managed daily reports and documents, making sure everything was up to date and accessible.
- Made sure shelves stayed stocked, organized, and easy for customers to shop.
Education
Associate in Arts (A.A.) - Psychology
Indian River State College
Port St Lucie06-2025
Bachelor of Arts - Psychology
Florida International University
Miami, FL, US04-2027
Skills
- Attention to detail
- Case evaluation
- Client communication
- Legal terminology proficiency
LANGUAGES
English & Spanish
Bilingual
Timeline
Legal Intake Specialist
OpenLaw
07.2025 - 02.2026
Sales Associate
AT&T
12.2024 - 06.2025
Assistant Store Manager
Mercadito Centroamericano
09.2022 - 11.2024
Associate in Arts (A.A.) - Psychology
Indian River State College
Bachelor of Arts - Psychology
Florida International University