Alyssa Allen
Las Vegas,NV
Summary
Polite and professional Legal Secretary with ten years of experience in customer service and sales. Strong administrative skills, ability to multitask, and excellent organizational skills. Committed to acquiring comprehensive knowledge of the legal field to transition into a successful Paralegal career.
Overview
9
9
years of professional experience
Work History
Legal Intake Specialist
Tort Intake Professionals
04.2023 - 06.2023
- Screened leads through series of questions in a prompt and professional manner using qualifying case criteria, built rapport with clients, and determined potential conflicts of interest
- Prepared, sent, and reviewed electronic retainer agreements with potential new clients
- Maintained knowledge of all aspects of mass tort claims, including updates on settlements, statutes of limitations, and other key information to effectively qualify potential clients
- Efficiently handled an average of 200 calls per day with an impressive talk time of one minute and fourteen seconds
- Closed an average of 10-20 retainers biweekly leveraging effective negotiation skills to secure mutually beneficial terms for clients and attorneys
- Interpreted and relayed legal information in clear format for clients
Independent Contractor/Entertainer
Spearmint Rhino
11.2014 - 10.2022
- Maintained strict adherence to club policies and protocols
- Demonstrated impressive flexibility, speed and agility when performing on stage.
- Provided exceptional customer service and sales to diverse clientele
- Collaborated with team of dancers and management to ensure successful performance
- Drove engagement and promoted company brand
- Leveraged strong negotiation skills by securing averages of 5 dance room bookings per night
Education
Legal Secretary Certification -
University of Arizona
Arizona05.2023
High School Diploma -
Groveport Madison High School
06.2008
Skills
- Administrative Support
- Attention to Detail
- Legal Correspondence
- Data Collection
- Prospecting Clients
- Professional Demeanor
Timeline
Legal Intake Specialist
Tort Intake Professionals
04.2023 - 06.2023
Independent Contractor/Entertainer
Spearmint Rhino
11.2014 - 10.2022
Legal Secretary Certification -
University of Arizona
High School Diploma -
Groveport Madison High School
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