Nestor Robles
Montclair,CA
Summary
Seasoned Sales Professional with 8+ years of accomplishments in technology, automotive, and retail sales, coupled with a strong background in customer service. Proven track record of delivering exceptional results through strong organizational skills, adaptability, and a customer-centric approach. Graduated from California State University of San Bernardino with a bachelor’s in administration, providing a foundation for problem-solving and effective communication. Recognized for building lasting client relationships, driving sales, and succeeding in high-pressure, fast-paced environments. Seeking a dynamic and collaborative team to leverage analytical and communication strengths while expanding product and service expertise.
Overview
10
10
years of professional experience
Work History
Buyer
STG Auto Group
Montclair
01.2024 - Current
- Maintained comprehensive market knowledge to identify trends in vehicle values, making informed purchasing decisions that benefited the dealership''s bottom line.
- Achieved cost savings by negotiating contracts and pricing with vendors.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Inspected vehicles for evidence of abuse, damage or mechanical malfunction.
- Took photos of all damaged areas to include with repair reports.
Inside Sales Representative
apnTech
Anaheim, CA
01.2023 - 12.2023
- Proactively engaged in B2B outreach regarding voice search technology, adeptly converting inquiries into successful sales closures.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Made over 200 calls daily and utilized strong phone etiquette to communicate effectively and address client concerns.
- Effectively utilized CRM system to oversee inquiries and diligently execute follow-up procedures
- Exceeded sales targets through excellent organization, time management, and achieving over 100% of set goals.
Salesman
STG Auto Group
Montclair, CA
01.2021 - 12.2022
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Showcased unwavering focus and endurance during extended periods, leveraging CRM tools for making calls, appointment scheduling, information logging, and meticulous follow-up.
- Assisted with trade-in evaluations and appraisals, providing fair offers that encouraged new vehicle purchases.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Mobile Lead Expert
T-Mobile
Fontana, CA
01.2015 - 01.2021
- Answered customers' questions regarding products, prices, and availability.
- Demonstrated exceptional product knowledge, effectively communicating features and benefits, resulting in increased sales.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Contributed to a positive work culture by actively participating in team meetings, sharing ideas, and supporting colleagues.
- Boosted sales performance with personalized recommendations tailored to each customer''s unique needs.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
Education
BACHELOR OF SCIENCE - ADMINISTRATION: INFORMATION ASSURANCE AND SECURITY MANAGEMENT
CALIFORNIA STATE UNIVERSITY
Skills
- Written and Verbal Communication
- Customer Retention
- Account Management
- Product Knowledge
- Contract Negotiation
- Demonstration
- Strategic Thinking
- Time-Management
- Flexibility
- Detail-Oriented
- CRM
- Bilingual English / Spanish
Locations
- Anaheim, CA
- Montclair, CA
- Fontana, CA
Timeline
Buyer
STG Auto Group
01.2024 - Current
Inside Sales Representative
apnTech
01.2023 - 12.2023
Salesman
STG Auto Group
01.2021 - 12.2022
Mobile Lead Expert
T-Mobile
01.2015 - 01.2021
BACHELOR OF SCIENCE - ADMINISTRATION: INFORMATION ASSURANCE AND SECURITY MANAGEMENT
CALIFORNIA STATE UNIVERSITY