Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Netasha Lyons

Summary

Quality control professional with 22 years experience in developing organization's quality strategy, procedures and processes. Monitor quality performance from supply chain and throughout product development life cycle. Develop and sustain Quality Management System in accordance with ISO 9001 and other applicable standards and business requirements. Manage quality audit program to identify and resolve non-conformities and embed culture of continuous improvement.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Director of QA, Regulatory and Compliance

Central Garden And Pet
04.2023 - Current
  • Authored documentation for internal use by QA personnel, setting guidelines for review activities and reporting requirements.
  • Directed quality assurance teams, shortened validation turnaround times and reduced customer complaints.
  • Drafted internal QA policies on factors such as design controls, product realization activities, validation techniques and more.
  • Oversaw QA operational activities such as sampling, inspection and line monitoring, verifying compliance with prescribed fault rates and tolerance goals.
  • Interfaced directly with high-level executives within client companies, addressing concerns and correcting perceived faults to maintain smooth customer relationships.
  • Established and oversaw company-wide Quality Management System (QMS), maintaining compliance with SQF and enhancing internal outcomes.
  • Determined quality department standards, practices, and procedures.
  • Established and oversaw company-wide Quality Management System (QMS), maintaining compliance with [Area of certification] and enhancing internal outcomes.

Associate Director of QA/ QC & Compliance

Central Garden And Pet
10.2019 - Current
  • Assisted senior leadership in managing all aspects of operations.
  • Prioritized tasks and allocated resources appropriately to keep teams focused and productive.
  • Led teams of up 9 personnel, supervising daily performance as well as training and improvement plans.
  • Assessed risks associated with team activities and implemented appropriate procedures to mitigate potential problems.
  • Communicated all capacity, sourcing and technology gaps with upper management.
  • Reviewed proposed regulatory changes and evaluated potential impacts on business operations.
  • Trained and developed department leaders and management staff for specific projects and ongoing operational needs.
  • Supported continuous process and performance improvement for manufacturing issues, robustness and compliance.
  • Verified supply chain conformance with production requirements by cultivating productive vendor relationships.
  • Provided strategic analysis for manufacturing life cycles, technologies, process validations, and robustness.

Senior QA Manager

Central Garden And Pet
12.2016 - Current
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.

Quality Assurance Manager

Kagome Creative Foods
10.2014 - 05.2016
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Created and maintained quality management systems to align with industry standards.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Implemented new quality assurance and customer service standards.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.

Education

Bachelor of Science - Food Science

Delaware Valley University
Doylestown, PA
05.2001

Skills

  • Project Coordination
  • Controls Tests
  • Risk Management Strategies
  • Audit Facilitation
  • Regulatory Requirements
  • Industry Trend Assessments
  • Plant Operations
  • Quality Control Standards

Certification

  • ISO 9001:2015 Certified Lead Auditor Training
  • Advance lead auditor training
  • SQF practitioner
  • FSVP Certification
  • PCQI certification
  • HACCP certification

Timeline

Director of QA, Regulatory and Compliance

Central Garden And Pet
04.2023 - Current

Associate Director of QA/ QC & Compliance

Central Garden And Pet
10.2019 - Current

Senior QA Manager

Central Garden And Pet
12.2016 - Current

Quality Assurance Manager

Kagome Creative Foods
10.2014 - 05.2016

Bachelor of Science - Food Science

Delaware Valley University

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Netasha Lyons