Netisha James
Staten Island ,NY
Summary
Passionate and motivated Bilingual Social Worker seeking a position in a Social Service atmosphere where my education, professional experience and vision are beneficial in providing the highest level of services to clients.
Overview
10
10
years of professional experience
Work History
Director of Care Management
Community Health Action Of Staten Island
Staten Island, New York
04.2025 - Current
- Led program development to align with organizational goals and community needs.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Managed program operations and provided strategic leadership for workers.
Director of Intervention and Prevention Services
Community Health Action Of Staten Island
Staten Island, New York
11.2024 - 04.2025
- Oversaw program development and implementation for community support services.
- Coordinated cross-functional teams to ensure effective project execution and collaboration.
- Developed strategic plans to ensure successful program operations.
Bilingual Clinical Manager
Community Health Action Of Staten Island
Staten Island, New York
03.2023 - 11.2024
- Delivered bilingual mental health therapeutic services to diverse clientele
- Coordinated clinical operations for community health programs and initiatives.
- Managed patient care services and ensured compliance with health regulations.
- Delegated tasks to each member of staff and oversaw task completion, offering assistance to promote success.
Resident Service Trauma Informed Social Worker
YWCA Brooklyn
Brooklyn, NY
08.2020 - 03.2023
- Provide trauma informed supportive services for over 300 low-income and formerly homeless women, most of whom are survivors of gender-based violence.
- Provide health and wellness programming in a nurturing, trauma-informed environment as well as a comprehensive service delivery model that includes community partner linkages to empowerment programs for survivors, mental health and medical services, aging-in-place support, employment training, financial literacy and entitlements.
- Work with individual residents to provide crisis management, assessment, access to resources, referrals and care management and also facilitates psycho/educational groups and workshops that promote healing, wellness, self-determination and unity.
Maintained lists of resources helpful to clients. - Maintain thorough case history records and write detailed reports.
- Facilitate individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
Family Functional Therapist - Child Welfare
Community Counseling and Mediation
Brooklyn, New York
02.2019 - 07.2020
- Conduct assessment including review of referral information, identifying and engaging key participants, identifying systemic strengths and weaknesses, and developing an analysis of the fit of problem behaviors within the ecological context.
- Engage primary caregiver and other key participants in active change-oriented treatment by identifying and overcoming barriers to engagement.
- Implement a problem conceptualization, treatment planning, intervention implementation, outcome review and strategy revision procedure using the model's Analytic Process.
- Maintain clear and concise documentation of treatment efforts that promote peer and supervisory review and feedback, and that demonstrate compliance with model Analytic Process.
- Collaborate with all relevant systems and key participants within each system to ensure their buy-in and cooperation throughout treatment.
- Provide direct clinical treatment using methods compatible with evidence based principles and practices.
- Participate in all model program training, supervision and consultation activities.
- Provide home-based clinical treatment.
Elementary School Social Worker~Internship
Achievement First North Brooklyn Preparatory Elementary School
Brooklyn, New York
10 2017 - 6 2018
- Evaluate and address individual client needs and concerns.
- Provide regular counseling to students and families in need of social and emotional support; this includes both mandated counseling to students with IEP's (Individualized Education Plans) as well as individual and group counseling to other students in need.
- Coordinate the delivery of mental health and family services at community-based organizations for students and families requiring outside services.
- Respond to day-to-day issues and unanticipated student crises during the course of a school day.
Safety and Risk Facilitator~Internship
Administration for Children Services
Brooklyn, New York
09.2016 - 06.2017
- Work closely with license Social Workers in the Child and Family specialists unit (CFS). Facilitating Family Team Conferences (FTC) with families and the Child protection specialists (CPS)
- Interview clients individually and with families to determine what services would best address their needs.
- Advise patients on community resources, made referrals and devise realistic treatment plans.
Education
Master of Science - Social Work
Adelphi University
2018
Bachelor of Science - Social Work
Medgar Evers College
Brooklyn, New York2017
Skills
Bilingual in Spanish and English
Cooperative team member
Outstanding interpersonal skills
Computer proficient including PROMIS, Connections and Apricot Solutions
Quick learner
Attentive listener
Empathetic
Strong communicator
Fellowships and Awards
- Dean's List Award: 2014,2015,2016 and 2017
Affiliations
- National Association of Social Workers (NASW)
- Bedstuy Community Partnership Program: Community Representative
- Achievement First Endeavor Middle School: Parent Leadership Committee President
- Achievement First Endeavor Elementary School: Families For Achievement Member
Timeline
Director of Care Management
Community Health Action Of Staten Island
04.2025 - Current
Director of Intervention and Prevention Services
Community Health Action Of Staten Island
11.2024 - 04.2025
Bilingual Clinical Manager
Community Health Action Of Staten Island
03.2023 - 11.2024
Resident Service Trauma Informed Social Worker
YWCA Brooklyn
08.2020 - 03.2023
Family Functional Therapist - Child Welfare
Community Counseling and Mediation
02.2019 - 07.2020
Safety and Risk Facilitator~Internship
Administration for Children Services
09.2016 - 06.2017
Elementary School Social Worker~Internship
Achievement First North Brooklyn Preparatory Elementary School
10 2017 - 6 2018
Master of Science - Social Work
Adelphi University
Bachelor of Science - Social Work
Medgar Evers College