Shara Ragan
Olathe
Summary
Accomplished Director of Care Management at AdventHealth, adept in healthcare administration and fostering interdepartmental collaboration. Spearheaded quality improvement initiatives, significantly enhancing patient care outcomes while being financially responsible. Proven track record in operational management and readmission reduction, demonstrating exceptional leadership and strategic planning skills.
Overview
24
24
years of professional experience
Work History
Director of Care Management
AdventHealth Shawnee Mission
11.2009 - Current
- Responsible for driving continuous improvement of hospital systems, ensuring patients have timely access to the most appropriate, safe, and patient-centered care across the continuum.
- Communicates and collaborates across the facility in the areas of data and information management, performance improvement, care coordination, care transition management, medication management, and social services
- Evaluate data to lead process improvement initiatives for the hospital
- Streamlined, standardized and implemented case management processes and techniques to maximize revenue cycle.
- ensures staff compliance with organizational policies and external regulatory agencies
- Implemented and continue to manage a preferred post acute provider network to optimize the outcomes of our patients
Licensed Masters Social Worker
Lakeview Village
05.2006 - 10.2009
- Provided social work services for the geriatric population receiving short term skilled care, long term care and home health care.
- Managed admissions process for the skilled nursing facility
Healthcare Recruiter
Favorite Healthcare
10.2004 - 04.2006
- Recruited and interviewed qualified healthcare clinicians for short-term nationwide travel assignments
- Calculated and negotiated pay packages distinctive to assignment, staying within margin
Social Worker
Missouri Children's Division
06.2001 - 08.2004
- Managed child abuse/neglect caseload while working towards family reunification
- Foster Parent Licensing Specialist for two counties
Education
Bachelor of Science - Social Work
University of Missouri
Columbia, MOMaster of Science - Social Work
University of Missouri
Columbia, MOSkills
- Healthcare administration
- Quality improvement
- Operational management
- Readmission reduction
- Budget management
- Interdepartmental collaboration
- Joint commission standards
- Bundled payments
Accomplishments
AdventHealth Shawnee Mission Leader of the Year, 2023
Leadership Olathe, 2024
KS Hospital Association Advocacy Program, 2024
Timeline
Director of Care Management
AdventHealth Shawnee Mission
11.2009 - Current
Licensed Masters Social Worker
Lakeview Village
05.2006 - 10.2009
Healthcare Recruiter
Favorite Healthcare
10.2004 - 04.2006
Social Worker
Missouri Children's Division
06.2001 - 08.2004
Bachelor of Science - Social Work
University of Missouri
Master of Science - Social Work
University of Missouri