Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Joseph Welvaert

Fort Myers

Summary

Results-driven Director of Care Management with extensive experience leading high-performing teams and driving strategic healthcare initiatives. A dedicated leader committed to excellence through data-driven decision-making, mentorship, and innovative solutions. Proven ability to enhance care coordination, improve operational efficiency, and develop future healthcare leaders. Currently spearheading care management initiatives at Lee Memorial Hospital, The Rehab Hospital (IRF), Virtual Care Management team, and Hospital at Home navigation team.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Director of Care Management

Lee Health System – Lee Memorial Hospital
05.2022 - Current
  • Provide strategic leadership over care management operations across Lee Memorial Hospital, The Rehab Hospital (IRF), Hospital at Home Nurse Navigation, and Virtual Care Management team.
  • Develop and mentor a high-performing team of Care Managers and Social Workers, fostering professional growth and leadership within the organization.
  • Act as a key liaison among physicians, clinical teams, and ancillary support departments to drive seamless care coordination.
  • Lead budget management and operational strategy in collaboration with executive leadership.
  • Implement innovative care models to enhance efficiency, quality, and patient outcomes.

Supervisor of Care Management

Lee Health System – Lee Memorial Hospital
01.2020 - 05.2022
  • Led a team of 22 professionals, ensuring seamless transitions of care and optimized discharge planning.
  • Strengthened team collaboration, coaching staff to improve care coordination and patient advocacy.
  • Championed initiatives to reduce length of stay, improve patient outcomes, and enhance staff effectiveness.

Case Manager RN

Lee Health System – Lee Memorial Hospital
05.2018 - 02.2020
  • Provided leadership in managing complex patient cases, addressing clinical risk, psychosocial factors, and functional status.
  • Developed interdisciplinary care plans that improved patient care efficiency and quality.
  • Served as a key communicator among patients, families, and medical teams to ensure smooth care transitions.

Staff Registered Nurse

Lee Health System – Lee Memorial Hospital
03.2013 - 04.2018
  • Delivered patient-centered care while mentoring new nurses and providing leadership in clinical decision-making.
  • Applied critical thinking and problem-solving skills in both direct patient care and team leadership.
  • Collaborated with multidisciplinary teams to uphold the highest standards of clinical practice and patient safety.

Education

Master of Science - Nursing & Health Systems Leadership

Palm Beach Atlantic University
West Palm Beach, FL
05.2018

Bachelor of Science - Nursing

Florida Gulf Coast University
Fort Myers, FL
12.2012

Skills

  • Quality improvement
  • Healthcare administration
  • Operational management
  • Process improvements
  • Teamwork and collaboration
  • Problem-solving abilities

Certification

  • Registered Nurse (RN) FL #9355322 (Expires July 31, 2026)
  • Accredited Case Manager-RN American Case Management Association #77120 (Expires November 1, 2027)

Accomplishments

  • Operational Excellence: Led initiatives that reduced O/E ratio by 18% in FY24 and decreased SNF length of stay from 15 days to 7.5 days.
  • Innovative Solutions: Championed the implementation of AI predictive discharge disposition software, enhancing proactive care coordination.
  • Pioneering Virtual Care: Established and managed the Virtual Care Management team for elective surgeries and the Hospital at Home program, setting a new standard for remote care.
  • Workforce Development & Retention: Successfully reduced staff turnover to 8%, fostering a culture of engagement and professional growth. Recipient of the Lee Health Key Contributor Award (July 2023).
  • Employee Engagement: Maintained and improved high engagement scores for FY2023-2024 through leadership development and team support.
  • Program Development: Spearheaded the development of the Hospital at Home and Virtual Care Management programs, driving innovation in patient care models.

Timeline

Director of Care Management

Lee Health System – Lee Memorial Hospital
05.2022 - Current

Supervisor of Care Management

Lee Health System – Lee Memorial Hospital
01.2020 - 05.2022

Case Manager RN

Lee Health System – Lee Memorial Hospital
05.2018 - 02.2020

Staff Registered Nurse

Lee Health System – Lee Memorial Hospital
03.2013 - 04.2018

Bachelor of Science - Nursing

Florida Gulf Coast University

Master of Science - Nursing & Health Systems Leadership

Palm Beach Atlantic University
Joseph Welvaert