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Nettie Jessie
Customer Service Worker
Houston,TX
Summary
My name is Nettie R. Jessie. I am a mother who has 2 daughters.
The 2 daughters have both finished college.
I have about 7 years of Customer Service training in retail and banking.
I was a Proof Operator for 2 years in a bank.
I was a Book keeper in a bank for 3 years.
I was a Teachers Aide for 8 yrs. in a Program called Head Start.
I 've never been a Teller in a Bank but, I do have a Teller Certification
from a College.
I 'm very good with people and have lots of patience.
I listen well and my communication skills are very good.
Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Certification
Work History
Salesperson / Cashier
Lori's Gift Shop
Bryan, Texas
01.2016 - 05.2019
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Supported loss prevention goals by monitoring shopper behavior.
Cashier / Sales Person
Palais Royal Dept. Store
Pearland, Tx.
08.2006 - 08.2007
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
Accounts Payable Clerk
Dow Chemical Export Import Service
Lake Jackson, Texas
10.1995 - 03.1996
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
Cashier / Sales Person
Walmart Super Center
Lake Jackson, Texas
03.1993 - 07.1994
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
Bank Proof Operator
Post Oak Bank
College Station, Texas
12.1985 - 01.1988
- Processed financial transactions of deposits, payments, checks, and withdrawals by encoding numerical data.
- Operated proof machine to list, sort and prove credits, debits, and deposits.
- Detected out of balance transactions and followed implemented handling procedures.
- Prepared, sent and received image cash letters and processed all transit bags.
Education
Associate of Arts - General Studies
Blinn College
Brenham & Bryan Tx. 08.1975 - 05.1979
Teller Certification
Alvin College
Alvin Texas 03.2006 - 04.2006
Office Management / Computer Technology
Blinn College
Bryan, TX 03.2010 - 04.2010
Skills
Cross-selling products and services
undefinedSoftware
Certification
[Area of certification] Training - [TimeframeApril 2006, April of 2010
Church Musician
I am a Christian woman. Along with my other job experiences , I am a Church musician who plays the organ and the piano.
I have been playing in churches and for congregations and choirs since I was 10 yrs. old.
I have been playing these 2 instruments for 55 years and I sing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Salesperson / Cashier
Lori's Gift Shop
01.2016 - 05.2019
Office Management / Computer Technology
Blinn College
03.2010 - 04.2010
Cashier / Sales Person
Palais Royal Dept. Store
08.2006 - 08.2007
Teller Certification
Alvin College
03.2006 - 04.2006
Accounts Payable Clerk
Dow Chemical Export Import Service
10.1995 - 03.1996
Cashier / Sales Person
Walmart Super Center
03.1993 - 07.1994
Bank Proof Operator
Post Oak Bank
12.1985 - 01.1988
Associate of Arts - General Studies
Blinn College
08.1975 - 05.1979
[Area of certification] Training - [TimeframeApril 2006, April of 2010
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