Alejandro Perez-Gomez
The Bronx,NY
Summary
Dynamic and results-driven professional with a proven track record at Lori's Gift Shop, excelling in customer service and problem-solving. Enhanced store efficiency and customer satisfaction through strategic merchandising and attentive service. Adept at managing cash transactions with precision, ensuring accuracy and fostering loyalty among patrons.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Lori's Gift Shop
10.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Third Key Holder
Snipes
06.2022 - 05.2023
- Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
- Enhanced store security by closely monitoring inventory levels and promptly reporting any suspicious activity.
- Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
- Conducted regular inventory audits to maintain accurate stock counts and prevent loss or theft of merchandise.
Waiter/Busboy
Villa Barone Manor
03.2020 - 06.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Cashier
C-town Supermarket
06.2021 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
GED -
Bronx Collegiate Academy
02-2022
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Store Manager
Lori's Gift Shop
10.2023 - Current
Third Key Holder
Snipes
06.2022 - 05.2023
Cashier
C-town Supermarket
06.2021 - 10.2021
Waiter/Busboy
Villa Barone Manor
03.2020 - 06.2022
GED -
Bronx Collegiate Academy
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