Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alejandro Perez-Gomez

The Bronx,NY

Summary

Dynamic and results-driven professional with a proven track record at Lori's Gift Shop, excelling in customer service and problem-solving. Enhanced store efficiency and customer satisfaction through strategic merchandising and attentive service. Adept at managing cash transactions with precision, ensuring accuracy and fostering loyalty among patrons.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Lori's Gift Shop
10.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Third Key Holder

Snipes
06.2022 - 05.2023
  • Addressed customer inquiries and concerns promptly, resolving issues effectively to maintain loyalty and satisfaction.
  • Enhanced store security by closely monitoring inventory levels and promptly reporting any suspicious activity.
  • Opened and closed the store according to established protocols, ensuring the safety of all employees and assets.
  • Conducted regular inventory audits to maintain accurate stock counts and prevent loss or theft of merchandise.

Waiter/Busboy

Villa Barone Manor
03.2020 - 06.2022
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Cashier

C-town Supermarket
06.2021 - 10.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

GED -

Bronx Collegiate Academy
02-2022

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Assistant Store Manager

Lori's Gift Shop
10.2023 - Current

Third Key Holder

Snipes
06.2022 - 05.2023

Cashier

C-town Supermarket
06.2021 - 10.2021

Waiter/Busboy

Villa Barone Manor
03.2020 - 06.2022

GED -

Bronx Collegiate Academy
Alejandro Perez-Gomez