Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Neva Cobb-Rathbun

Soap Lake,WA

Summary

Career-focused professional seeking opportunities for growth and development. Demonstrates strong motivation and a commitment to overcoming challenges. Possesses a robust work ethic, adaptability, and excellent interpersonal skills. Proven ability to work independently and rapidly acquire new competencies.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Commercial Insurance Account Manager

Martin Morris Insurance
Ephrata, Washington
06.2024 - Current
  • Maintained accurate records for client accounts, including policy documents and invoices.
  • Managed renewal processes for existing client accounts to meet all deadlines.
  • Responded promptly to customer inquiries regarding coverage and claims status.
  • Explained coverage options to potential policyholders, addressing questions and concerns.

Health insurance agent/P&C insurance agent

Harvey Insurance Agency
Kennewick, WA
03.2018 - 05.2024
  • Assisted clients in selecting optimal health insurance plans tailored to individual needs.
  • Advised clients on distinctions among Medicare supplemental policies.
  • Prepared long-term care and life insurance documentation.
  • Drafted home and auto insurance policies to ensure comprehensive coverage.

Office Manager

Ideal Dentistry
Kennewick, WA
06.2012 - 12.2017
  • Managed a team of professionals.
  • In Charge of scheduling, insurance billing, financial arrangements, accounts receivable, daily reports, monthly statements, answering phones and day to day running of the office

Managing Agent

Konz-McKay Insurance
Ephrata, WA
09.2007 - 11.2012
  • Run and maintain all activity in the Ephrata office.
  • Write home, auto, and commercial insurance policies.
  • Service existing policies.
  • Balance premium trust account.

Scheduling Coordinator

West Pasco Family Dental
Pasco, WA
12.2011 - 06.2012
  • In charge of scheduling, insurance billing, financial arrangements, accounts receivable, daily reports, answering phones and assisting.
  • Chair-side when needed.

Owner/Operator

Col's hair Design
Ephrata, WA
05.1997 - 09.2011
  • Owning and operating a salon.
  • Scheduling and keeping track of the books.
  • Coloring, hair-cuts, facials.
  • All aspects of making people feel better about themselves.

Training Agent

Country Insurance and Financial Services
Moses Lake, WA
01.2007 - 09.2007
  • Extensive training on auto, home, life, long term care, commercial and farm insurance.
  • Took over a book of business.
  • Daily sales marketing.
  • Maintained policy information and endorsements.

Office Manager (Fill-in while Manager was on leave)

Avery Harrison DDS
Ephrata, WA
03.2004 - 04.2006
  • X-Ray and intra-oral camera with polishing expertise.
  • Excellent Knowledge of scheduling.
  • Expanded duties include chair-side assisting, placing rubber dams, and fabricating custom temporaries.

Dental Assistant/Treatment Coordinator

DR Gale C. Campbell, DDS
Ephrata, WA
03.1988 - 02.2004
  • X-Ray and intra oral camera with polishing expertise.
  • Patient education and sales.
  • Treatment Coordinator.
  • Excellent Knowledge of scheduling.
  • Expanded duties include chair-side assisting, placing rubber dams, and fabricating custom temporaries.

Education

Skills

  • Scheduling and billing
  • Accounts receivable
  • Marketing strategies
  • Dental assisting and terminology
  • Medical imaging
  • Insurance sales and verification
  • Customer service and communication
  • Management and leadership
  • Microsoft Office proficiency
  • Team building and engagement
  • Conflict resolution skills
  • Multi-tasking abilities
  • Licensed property, casualty, life, disability
  • Licensed cosmetology, esthetician, manicurist

Certification

  • LICENSED: Cosmetology/Esthetician/Manicurist
  • LICENSED: Property/Casualty and Life/Disability Insurance
  • CPR Certification
  • Life & Health Insurance License
  • Driver's License
  • Property & Casualty License
  • Life Insurance License

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Commercial Insurance Account Manager

Martin Morris Insurance
06.2024 - Current

Health insurance agent/P&C insurance agent

Harvey Insurance Agency
03.2018 - 05.2024

Office Manager

Ideal Dentistry
06.2012 - 12.2017

Scheduling Coordinator

West Pasco Family Dental
12.2011 - 06.2012

Managing Agent

Konz-McKay Insurance
09.2007 - 11.2012

Training Agent

Country Insurance and Financial Services
01.2007 - 09.2007

Office Manager (Fill-in while Manager was on leave)

Avery Harrison DDS
03.2004 - 04.2006

Owner/Operator

Col's hair Design
05.1997 - 09.2011

Dental Assistant/Treatment Coordinator

DR Gale C. Campbell, DDS
03.1988 - 02.2004

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