Summary
Overview
Work History
Education
Skills
Timeline
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Nevaeh Chopp

West Newton,PA

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

3
3
years of professional experience

Work History

To-Go Server

Texas Roadhouse
07.2021 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Office Assistant

Lane Advanced Dentistry
11.2022 - 03.2023
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Input data into spreadsheets and databases.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Sandwich Artist

SUBWAY®Restaurants
08.2021 - 07.2022
  • Kept workplace clean and organized in line with restaurant policies.
  • Greeted guests, promoted specials, and took orders.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Monitored inventory and requisitioned low-stock items.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Hostess

Eat N Park
11.2020 - 08.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Education

High School Diploma -

Yough Senior High School
Herminie, PA
06.2022

Skills

  • Check Payment Processing
  • Stocking and Replenishing
  • Menu Memorization
  • Food Sales and Promotion
  • High-Volume Dining
  • Dining Customer Service
  • Food Preparation and Safety
  • Food and Beverage Pairings
  • Cash Handling

Timeline

Office Assistant

Lane Advanced Dentistry
11.2022 - 03.2023

Sandwich Artist

SUBWAY®Restaurants
08.2021 - 07.2022

To-Go Server

Texas Roadhouse
07.2021 - Current

Hostess

Eat N Park
11.2020 - 08.2021

High School Diploma -

Yough Senior High School

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Nevaeh Chopp