Nevaeh Days
Chesterfield,VA
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
4
4
years of professional experience
Work History
Customer Service Advisor
Best Buy
Glen Allen, VA
10.2021 - Current
- Provided customer service by responding to inquiries and resolving problems in a timely manner.
- Assisted customers with product selection, order placement, billing questions, and returns.
- Identified customer needs and offered solutions to enhance the customer experience.
Electronics Sales Associate
Walmart
Glen Allen, VA
04.2020 - 10.2021
- Demonstrated knowledge of product features and benefits to customers.
- Provided exceptional customer service by greeting customers, answering questions, offering assistance with merchandise selection.
- Assisted customers in locating products throughout the store and online.
- Executed daily opening and closing procedures for the electronics department.
- Maintained cleanliness of work area and ensured proper organization of merchandise displays.
- Conducted price comparisons between various models and brands of electronics to ensure competitive pricing.
Education
Some College (No Degree) - Criminal Justice
Virginia Commonwealth University
Richmond, VASome College (No Degree) - Criminal Justice
Virginia State University
Petersburg, VASkills
- Sales Proficiency
- Customer Relations
- Strong Communication
- Organization
- Positive Attitude
Accomplishments
- The Alpha Eta Chapter of Delta Sigma Theta Sorority Incorporated.
- Student Conduct Council for the 2023-2024 Academic School Year.
- Code Blue for the 2023-2024 Academic School Year.
- ResLife Royal Court 2023-2024 Academic School Year.
- Trojan Introduction Program Leader for the 2023-2024 Academic School Year.
- NAACP
- Brand Ambassador for clothing brand @lv.apparel__
- Brand Ambassador for clothing brand @icg.clothing
Affiliations
- VCAN Scholarship
Timeline
Customer Service Advisor
Best Buy
10.2021 - Current
Electronics Sales Associate
Walmart
04.2020 - 10.2021
Some College (No Degree) - Criminal Justice
Virginia Commonwealth University
Some College (No Degree) - Criminal Justice
Virginia State University
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