Nevaeh Espinoza
Raising Cane’s
Taylorsville,UT
2
years of professional experience
With excellent leadership and communication skills, adept at managing team dynamics and workflow efficiency. Possesses solid understanding of operational procedures and quality control, paired with proficiency in scheduling and inventory management. Committed to driving team performance and ensuring customer satisfaction.
Work History
Crewmember
5 Months- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Maintained cleanliness and organization in dining and kitchen areas to ensure a positive environment.
- Collaborated with team members to support smooth operations during peak hours.
- Assisted in training new crew members on food preparation and safety protocols.
- Operated kitchen equipment safely while adhering to health standards and regulations.
- Contributed to inventory management by restocking supplies as needed throughout shifts.
- Utilized point-of-sale systems for accurate transaction processing and cash handling.
- Adapted quickly to changing tasks in fast-paced work environment while maintaining focus on quality service.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Shift Lead
1 Year 6 Months- Supervised team members during shifts to ensure efficient operations and high-quality service.
- Assisted in training new staff on operational procedures and customer service standards.
- Monitored inventory levels, facilitating timely restocking of supplies and products.
- Implemented company policies to enhance workplace safety and adherence to health regulations.
- Resolved customer complaints swiftly, maintaining positive relationships and satisfaction levels.
- Coordinated shift schedules, optimizing labor resources for peak operational hours.
- Conducted regular performance evaluations, providing feedback to improve team productivity.
- Collaborated with management on process improvements to streamline daily operations and increase efficiency.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School or GED
Skills
Customer service focus
Employee training
Guest service
Team motivation
Conflict resolution
Workplace safety
Timeline
Crewmember
Raising Cane’s
10.2025 - 03.2026Read More
Shift Lead
Mo Bettahs
04.2024 - 10.2025Read More
Granite Connections High School
High School or GED
Read More