Nevaeh Freeman
Arlington,TX
Summary
Methodical, precise, and systematic technical professional with a strong commitment to professional development. Preparing to secure certifications in CompTIA A+, CompTIA Tech+, and Google IT Support Certificate. Excited to dive into the tech industry and leverage my expanding technical expertise to make impactful contributions to innovative projects.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Amazon
Irving, TX
11.2025 - 02.2026
- Accurately picked and packed customer orders in a fast-paced warehouse environment, meeting productivity and quality targets.
- Utilized handheld scanners and warehouse management systems to track inventory and ensure order accuracy.
- Maintained organized and safe work areas in compliance with company policies and safety standards.
- Collaborated with team members and supervisors to meet daily shipping deadlines and improve workflow efficiency.
Sales Associate
Gap
Houston, TX
06.2023 - 07.2023
- Streamlined inventory management processes by tracking stock levels and coordinating restocking, improving operational efficiency.
- Utilized point-of-sale systems to process transactions accurately and efficiently, ensuring seamless customer experiences.
- Analyzed customers’ needs to provide tailored solutions, enhancing satisfaction and retention.
- Implemented loss-prevention and security measures, promptly addressing potential issues to maintain a safe retail environment.
Camp Leader
City of Fort Worth
Fort Worth, TX
06.2022 - 08.2022
- Coordinated and executed structured activities, promoting collaboration, problem-solving, and skill development among participants.
- Leveraged organizational and administrative skills to manage camp schedules and resources, ensuring smooth operations.
- Mentored and guided campers, fostering leadership, teamwork, and interpersonal growth.
- Collaborated with staff to design engaging programs, demonstrating project coordination and planning capabilities.
Education
Bachelor of Business Administration - Management Information Systems
Texas Southern University
Houston, TX05-2025
Skills
- Technical Skills: Experienced with Microsoft, Cisco, and AWS technologies alongside other industry-leading tools
- Problem-Solving Skills: Patient and empathetic in addressing customer concerns, skilled at finding efficient solutions
- Communication Skills: Clear and professional communication, active listening, and concise responses
- Teamwork and Collaboration: Collaborates effectively to achieve team goals and fosters a positive team environment
- Adaptability and Learning Agility: Flexible in adapting to diverse customer needs, eager to learn, and improve
- Time Management and Organization: Manages tasks, consistently meeting response times with efficiency and precision
- Customer Service: Dedicated to exceptional service and strives to exceed customer expectations Strong active listening skills and the ability to engage clients effectively over the phone
- Attention to Detail: Committed to adhering to policies and procedures, ensuring compliance and operational efficiency
- Continuous Improvement: Actively seeks feedback and implements strategies to enhance customer satisfaction
Certification
- CompTIA, A+ Expected - 04/2026
- CompTIA, Tech+ 12/2025
- Google, IT Support Certificate 09/2025
- Adobe, Design Fundamentals with AI 08/2025
- Adobe, Generative AI Content Creation 08/2025
Timeline
Warehouse Associate
Amazon
11.2025 - 02.2026
Sales Associate
Gap
06.2023 - 07.2023
Camp Leader
City of Fort Worth
06.2022 - 08.2022
Bachelor of Business Administration - Management Information Systems
Texas Southern University