Nevaeh Gillis
Vallejo,CA
Summary
Dedicated Sales Associate with a proven track record at Home Goods, enhancing store visual appeal and customer satisfaction through expert organization and engagement. Skilled in cash handling and conflict resolution, demonstrating mechanical aptitude and a strong ability to maintain safety procedures. Achieved improved customer retention rates by fostering loyalty and rapport.
Overview
1
1
year of professional experience
Work History
Sales Associate
Home Goods
Vacaville, CA
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Streamlined cash register operations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Sales Associate
Bath & Body Works
Vallejo, CA
01.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Processed returns, exchanges, and refunds according to store procedures.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma - General Studies
Jesse M Bethel Jigh School
Vallejo, CA06.2024
Skills
- Safety procedures expertise
- Height tolerance
- Emergency evacuation procedures
- Mechanical aptitude
Timeline
Sales Associate
Home Goods
07.2024 - Current
Sales Associate
Bath & Body Works
01.2024 - Current
High School Diploma - General Studies
Jesse M Bethel Jigh School