nevaeh gordon ashe
Huber Heights,OH
Summary
E-Commerce Manager and Assistant Customer Service Manager with a proven track record at Kroger, enhancing customer satisfaction and optimizing team performance. I excel in strategic planning and customer service, I excel in fostering a friendly environment and implementing efficient time management strategies, significantly improving operational efficiency.
Overview
6
6
years of professional experience
Work History
E-Commerce Manager
Kroger
09.2023 - Current
- Supervised a team of selectors and backroom team, providing guidance and performance feedback to foster professional development.
Assistant Customer Service Manager
Kroger
02.2019 - 08.2021
I assisted in managing the front end alongside my Customer Service manger.
- Ran the customer service desk
- Ran the floors to ensure best customer experience and short wait times in line
- Help guide team of front end associates
Education
Sun Prairie High School
Sun Prairie, WI06.2019
Skills
- Action planning
- Customer service
- Time management
- Decision-making
- Strategic planning
- Bring an optimistic vision
- Making a friendly environment
Timeline
E-Commerce Manager
Kroger
09.2023 - Current
Assistant Customer Service Manager
Kroger
02.2019 - 08.2021
Sun Prairie High School
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