Nevaeh Hamilton
Elyria,OH
Summary
Dynamic Beauty Advisor with a proven track record at Sephora inside Kohls, excelling in product recommendations and customer service. Adept at inventory management and building lasting relationships, I thrive in fast-paced environments, consistently enhancing customer satisfaction and driving sales through effective communication and attention to detail.
Responsible and friendly professional makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service.
Energetic professional in the specialty coffee and customer service sector, known for high productivity and efficient task completion. Possess specialized skills in espresso drink preparation, latte art creation, and inventory management. Excel at interpersonal communication, time management, and adaptability, ensuring seamless operations and positive customer experiences.
Overview
2
2
years of professional experience
Work History
Beauty Advisor
Sephora inside Kohls
Avon Lake, Ohio
10.2024 - 05.2025
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Followed company policies related to returns, exchanges and refunds according to guidelines.
- Maintained an up-to-date knowledge of all beauty products available for sale.
- Showed customers how to apply makeup and other products to achieve desired looks.
- Greeted customers upon entering store or salon and established friendly relationships with them.
- Assisted customers in feeling relaxed and comfortable with the process.
- Answered customer inquiries regarding product features, pricing, and availability.
- Alleviated product theft by maintaining sales floor and shopper awareness.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained knowledge of sales and promotions, return policies and security practices.
Barista
Starbucks
Sheffield Lake, Ohio
08.2023 - 05.2024
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Input orders into point of sale system and handled customer payments.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Adhered to health department regulations concerning sanitation standards.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Collected payments and provided accurate change.
- Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Skills
- Product recommendations
- Inventory management
- Sales techniques
- Customer service
- Relationship building
- Communication skills
- Attention to detail
- Time management
- Team collaboration
- Adaptability
Timeline
Beauty Advisor
Sephora inside Kohls
10.2024 - 05.2025
Barista
Starbucks
08.2023 - 05.2024