Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Resident Assistant (RA)
Cleveland State University Housing & Residence Life
Cleveland, OH
08.2025 - Current
Support and manage a community of residents, ensuring a safe and respectful environment
Handle conflicts and respond to situations professionally and efficiently
Plan and host events to increase community engagement
Complete administrative tasks and maintain accurate records
Front Desk Receptionist
Cobblestone Inn & Suites
Ambridge, PA
06.2023 - 07.2025
Greet guests, manage reservations, and answer inquiries
Resolve customer concerns and ensure satisfaction
Handle phone calls and administrative tasks in a fast-paced setting
Server
Huddle House
Weirton, WV
10.2021 - 03.2024
Provided excellent service in a high-volume restaurant environment
Took orders, handled payments, and ensured customer satisfaction
Worked efficiently with team members during busy shifts
Education
Bachelor of Science - Criminology and Psychology
Cleveland State University
Cleveland, OH
05-2028
Skills
Customer Service & Guest Relations
Communication & Teamwork
Time Management & Multitasking
Problem Solving
Cash Handling & POS Systems
Organization & Attention to Detail
Activity planning
Documentation and reporting
Timeline
Resident Assistant (RA)
Cleveland State University Housing & Residence Life