Nevaeh Knox
Philadelphia,PA
Summary
Professional with solid experience in service roles. Skilled in customer assistance, problem resolution, and efficient communication. Strong focus on team collaboration and reliable in adapting to changing needs. Known for positive attitude and commitment to achieving results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Airport Passenger Service Agent
Prospect Airport Services
01.2022 - 10.2025
- Assisted passengers with special needs, providing compassionate care and facilitating smooth travel experiences.
- Collaborated closely with team members to achieve excellence in overall airport operations.
- Managed gate assignments and updated flight information, keeping passengers well-informed of changes in a timely manner.
- Cultivated a friendly atmosphere at the gates, greeting passengers warmly upon arrival and departure.
Amazon Driver
Amazon
10.2024 - 02.2025
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Floral Merchandiser
Falcon Farms Dist
05.2024 - 08.2024
- Developed lasting relationships with local growers and suppliers to secure high-quality products at competitive prices.
- Coordinated delivery schedules to ensure timely fulfillment of customer orders while minimizing transportation costs.
- Ensured fresh inventory by regularly rotating stock and discarding expired or damaged flowers, maintaining high-quality products for purchase.
- Maintained accurate records of all transactions, inventory levels, and special requests to ensure seamless communication among team members.
Cashier
Cheesecake Factory
08.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Representative
AT&T
03.2023 - 08.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Clerk Typist
Baker & Associates
05.2018 - 11.2021
- Increased operational efficiency through proficient use of office equipment such as printers, copiers, scanners, and computers.
- Eased workload for managers by taking on delegated tasks efficiently without compromising quality or attention to detail.
- Delivered exceptional customer service when interacting with clients, addressing their needs promptly, and professionally.
- Optimized time management by effectively multitasking across various responsibilities while adhering to strict deadlines.
Education
Acting For Camera
10-2024
Skills
- Strong multitasking
- Adaptability under pressure
- Exceptional communication
- Strong organization
Accomplishments
• Excelled in AP classes throughout the duration of highschool.
• Rewarded for maintaining highest average in spanish and science classes.
• Held position of student council treasurer.
• Reknowned member of the junior soccer team.
Certification
• google adwords certification
Timeline
Amazon Driver - Amazon
10.2024 - 02.2025
Floral Merchandiser - Falcon Farms Dist
05.2024 - 08.2024
Cashier - Cheesecake Factory
08.2023 - 12.2023
Sales Representative - AT&T
03.2023 - 08.2023
Airport Passenger Service Agent - Prospect Airport Services
01.2022 - 10.2025
Clerk Typist - Baker & Associates
05.2018 - 11.2021
American Musical & Dramatic Academy - , Acting For Camera
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