Nevaeh Leon
Greeley,CO
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.
Overview
5
5
years of professional experience
Work History
Team Lead /Crew Trainer
5 Star Cleaning Services
Greeley, Colorado
08.2021 - Current
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Developed strategies to increase team productivity and improve customer service levels.
- Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
Customer Service Representative
Ross Dress for Less
Grand Forks , North Dakota
04.2020 - 05.2020
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Skills
- Production Monitoring
- Regulatory Compliance
- Trend tracking
- Performance monitoring
Timeline
Team Lead /Crew Trainer
5 Star Cleaning Services
08.2021 - Current
Customer Service Representative
Ross Dress for Less
04.2020 - 05.2020