Nevaeh Nascimento
Merced,CA
Summary
I am a very hard working and passionate person with a great work ethic. I always put my all into every job I do and I will continue to do so. I plan to add to my skill as I experience new jobs and new places. I will always be thankful for different job opportunities I have been giving. I hope to build new relationships and satisfy new customers in the future. I am successful in keeping operations running smoothly and customers satisfied with high-quality service. Talent for proactively solving problems and keeping team members on task. Well-organized in planning schedules and workflows to accomplish objectives.
Overview
4
4
years of professional experience
Work History
Shift Manager
Wendys Restaurant
Merced
01.2021 - Current
- Enhanced operations and boosted productivity through employee training, coaching and assignments.
- Enforced safety standards throughout the store including proper use of equipment.
- Developed pricing schedules, costing for materials, and compliance statements.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Assisted in resolving escalated customer service issues in a timely manner.
Cashier
Sizzlers Restaurant
Merced, CA
07.2023 - 01.2024
- Built and maintained productive relationships with employees.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Helped with purchases and signed customers up for rewards program.
- Answered phone calls to assist customers with questions and orders.
- Collected payments and provided accurate change.
Education
High School Diploma -
El Capitan High School
Merced06-2023
Skills
- Training and mentoring
- Sales strategies
- Payment processing
- Accurate money handling
- Handling customer complaints
- Team development
- Cash handling
- Interpersonal skills
- Energetic and enthusiastic
- Decision-making
- Team building
- Shift leadership
- Flexible schedule
- Customer service focus
Timeline
Cashier
Sizzlers Restaurant
07.2023 - 01.2024
Shift Manager
Wendys Restaurant
01.2021 - Current
High School Diploma -
El Capitan High School