Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Nevaeh T. Juarez

Geneva,United States

Summary

Reliable and hardworking team member with experience as a closer at Dairy Queen and both an opener and closer at Chick-fil-A. Skilled in fast-paced environments, maintaining cleanliness and organization, managing closing/opening procedures, and delivering excellent customer service. Recognized for punctuality, adaptability, reliability, availability and consistent work ethic. While having gained a strong set of foundational skills in the food service industry, still eager to apply customer service strengths, attention to detail, and commitment to efficiency in a retail setting, to be capable of contributing to a more structured and product-focused environment. Yet, no issues continuing a career in said food industry.

Overview

1
1
year of professional experience

Work History

Team Trainer

Chick-fil-A
01.2025 - Current
  • Promoted within 6 months
  • Awarded employee of the month within 4 months
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Demonstrated new products, procedures and techniques to employees.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Maintained current knowledge of all team position requirements. (Including team leader)
  • Taught new team members correct procedures for all areas of operations.
  • Trained new employees in specific job requirements.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Established and maintained quality control standards.

Crew Member

Dairy Queen
08.2024 - 01.2025
  • Customer Service: Provided friendly and efficient service to ensure customer satisfaction.
  • Teamwork: Collaborated with team members to complete tasks efficiently and maintain a positive work environment.
  • Communication: Effectively communicated with customers and team members to ensure smooth operations.
  • Time Management: Managed time effectively to complete closing tasks within designated hours.
  • Cash Handling: Accurately handled cash transactions, counted drawers, and prepared deposits.
  • Fast-Paced Environment: Thrived in a fast-paced environment, maintaining composure and efficiency during peak hours.
  • Attention to Detail: Maintained cleanliness and organization of the store, ensuring all closing procedures were followed.
  • Product Knowledge: Demonstrated knowledge of menu items and promotions to assist customers effectively.
  • Proper food handling: Ability to follow Company's procedures when handling food, excelling in performance of ensuring quality of food given to customers.

Education

High School student -

West Chicago Community High School
West Chicago, IL
05.2026

Skills

  • Computer Skills
  • Multitasking
  • Retain information
  • Cash handling
  • Food safety
  • Cleaning and sanitation
  • Dress code enforcement
  • Team building
  • Time Management
  • Communication
  • Analytical Thinking
  • Adaptability
  • Customer Service
  • Interpersonal
  • Product Promotion
  • Product demonstrations
  • Telephone Etiquette
  • Machine Operation
  • Reliability to be Available
  • Ability to Work Under Pressure
  • Ability to Work in Fast Paced Environments
  • Cross-training
  • New employee training
  • Continuous development

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
German
Professional Working
Portuguese
Limited Working

Interests

  • Soccer
  • Fashion design
  • Fashion styling
  • Musical arts
  • Community assistance
  • Passionate about balancing physical health with mental and emotional wellness

Timeline

Team Trainer

Chick-fil-A
01.2025 - Current

Crew Member

Dairy Queen
08.2024 - 01.2025

High School student -

West Chicago Community High School

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